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Work Background
Urbanspace Real Estate + InteriorsStudio Director
Sep. 2021 - Feb. 2024Austin, Texas, United StatesDirected operations, people, and culture resulting in growth by 100% in one year. Spearheaded the development and implementation of policy and business strategy. Improved employee retention by adopting a new internal communications methodology and restructured employee benefits. • Drove operational success, cultivated a strong company culture, and achieved a 100% growth rate in one year
• Initiated and executed policies and business strategies, resulting in goal-driven employees collaborating across teams
• Achieved an 80% increase in employee retention and a 50% growth in revenue
• Successfully recruited for Interiors, Logistics, Sales, and Development departments, driving measurable company growth
• Anticipated and met the needs of firm, team, and clients, showcasing adaptability through solution-focused change management
• Developed innovative leadership content and training materials, resulting in a 20% increase in program effectiveness and member skill development
Design Public GroupExecutive Sales Director
Mar. 2019 - Mar. 2020New York, New YorkDirector of sales in Manhattan, NY. Increased revenue and overall company brand influence. Highly focused on flexible sales strategy and relationship building. • Achieved a 20% revenue uplift and strengthened company brand recognition through targeted marketing efforts
• Led training sessions for teams of 30+ on software integration, resulting in improved operational efficiency
• Cultivated global relationships by tailoring software solutions to meet client needs, enhancing customer satisfaction
• Pioneered new processes resulting in a 25% revenue surge and enhanced operational efficiency
• Engaged with external stakeholders to introduce impactful leadership strategies, driving a culture of experimentation and growth
two*Creative Specialist
Aug. 2016 - Mar. 2019San Francisco, CASpecialized in curating environments for tech companies by collaborating with designers, construction PM’s and end users. Implemented a brand new go-to-market strategy which resulted in revenue increase by 28%. • Collaborated cross-functionally with designers, construction project managers, and end users to create customized environments for tech companies
• Drove a new go-to-market strategy implementation, resulting in a 28% revenue increase
• Established a new position to elevate client communication strategies and enhance overall engagement
• Oversaw construction project management, design coordination, supply chain logistics, and vendor relationships for improved market collaboration
• Directed high-value projects exceeding $25M through successful execution and delivery
two*Client Experience Associate
Jun. 2015 - Aug. 2016San Francisco, CaliforniaClient relationship specialist primarily engaged in relationship building to promote optimal work environments for end users. • Enhanced client satisfaction by promptly identifying and addressing key needs and wants
• Optimized procurement processes and project accuracy by serving as a key point of contact, resulting in a 60% increase in project efficiency
• Exceeded revenue goals by accurately budgeting high-end projects, leading to consistent goal achievement
• Ensured customer satisfaction through meticulous project oversight and construction management
• Cultivated strong relationships with clients, vendors, and contractors to surpass project objectives
• Managed construction and design coordination for a project size of $20M
RDI - Resource Design InteriorsProject Coordinator, GSA
Jul. 2014 - Jun. 2015San Francisco, CAFacilitated all aspects of projects ensuring accuracy, completion, and client satisfaction. Focused efforts on logistics with expertise in communicating across departments. •Adhered to high standards with a small margin of error for projects with a very low GP potential due to government contracts
•Managed budgeting and scheduling for multi-million dollar government contracted projects
•Ensured projects met deadlines by adjusting the workflow as needed
•Developed strong relations with internal and external stakeholders
•Vendor management and coordination involving supply chain oversight
•Project size $10-15M
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