Dr.Mohammad Rashid Kottikulam Abbas

Director HR&Operations @Rightroots Services Ltd

HR Business PartnerAdministrative SpecialistAssociate✨ Business OwnerHR Generalist🧨 ConsultingTraining&Development SpecialistAssociate Partner🗿 HRHR AnalystRecruiterEngagement ManagerConsumer Industry

A highly accomplished management professional with a wealth of experience in various areas of expertise, including sales, human resources, international marketing, and international business. My educational background, consisting of a Doctorate in Business Management and a Double International Masters Degree. Current Holding Positions; Director - Rightroots Services Ltd Malta Operations Manager - NI Team Ltd Malta Senior Consultant - RN Travel Solutions

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Work Background

NI Team LtdOperations Manager

Jun. 2023Saint Paul's Bay, Malta

Rightroots Services LTDDirector HR & Operations

Apr. 2022Naxxar, Malta

Good Health Foods LtdOperations Manager

Nov. 2019 - Apr. 2023mosta

Meethal Ventures Europe EditionCountry Lead

Feb. 2019 - Nov. 2019

Right Roots Europe EditionManaging Partner

Jun. 2017Malta

Emirates Ind L L COutlet Manager and Coordinator

Apr. 2015 - May. 2017United Arab Emirates Oversee the daily operations of outlet for efficient operations.  Assist with tracking and following correspondence within the department.  Plan and assign daily workloads to outlet associates.  Develop and enforce established policies and procedures.  Establish operational strategies to meet quality and customer service standards.  Develop marketing strategies to improve sales and profitability.  Maintain the outlet facility clean and safe.  Obtain customer feedbacks and recommend necessary outlet operational changes.  Interview and hire associates for outlet operations.  Schedule orientations and job trainings to outlet associates.  Organize regular meetings to discuss about issues and updates.  Analyze and resolve problems in a timely and accurate manner.  Organize special events and entertainments to attract more customers.  Address customer queries courteously and ensure customer satisfaction.  Develop cost-effective operational plan to achieve outlet goals.  Cash handling activities and develop expense and revenue reports.

Lexus Store WLLOutlet Incharge

Dec. 2012 - Mar. 2015Qatar Controlling Out-let.  Assist with tracking and following correspondence within the department.  Petty Cash control.  Making salary list for employees  Deliver 100% customer satisfaction.  Direct sales and negotiation with customers.  Identify the customer’s needs by asking open question.  Handling cash, records day to day transaction.  Displayed, merchandise, describe about the product knowledge.  Oversee the daily operations of outlet for efficient operations.  Plan and assign daily workloads to outlet associates.  Develop and enforce established policies and procedures.  Establish operational strategies to meet quality and customer service standards.  Develop marketing strategies to improve sales and profitability.  Maintain the outlet facility clean and safe.  Obtain customer feedbacks and recommend necessary outlet operational changes.  Interview and hire associates for outlet operations.  Schedule orientations and job trainings to outlet associates.  Organize regular meetings to discuss about issues and updates.  Analyze and resolve problems in a timely and accurate manner.  Organize special events and entertainments to attract more customers.  Address customer queries courteously and ensure customer satisfaction.  Develop cost-effective operational plan to achieve outlet goals.  Assist in cash handling activities and develop expense and revenue reports.

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