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Work Background
Operations Manager
NI Team LtdOperations Manager
Jun. 2023Saint Paul's Bay, Malta
Director HR & Operations
Rightroots Services LTDDirector HR & Operations
Apr. 2022Naxxar, Malta
Operations Manager
Good Health Foods LtdOperations Manager
Nov. 2019 - Apr. 2023mosta
Country Lead
Meethal Ventures Europe EditionCountry Lead
Feb. 2019 - Nov. 2019
Managing Partner
Right Roots Europe EditionManaging Partner
Jun. 2017Malta
Outlet Manager and Coordinator
Emirates Ind L L COutlet Manager and Coordinator
Apr. 2015 - May. 2017United Arab Emirates Oversee the daily operations of outlet for efficient operations.  Assist with tracking and following correspondence within the department.  Plan and assign daily workloads to outlet associates.  Develop and enforce established policies and procedures.  Establish operational strategies to meet quality and customer service standards.  Develop marketing strategies to improve sales and profitability.  Maintain the outlet facility clean and safe.  Obtain customer feedbacks and recommend necessary outlet operational changes.  Interview and hire associates for outlet operations.  Schedule orientations and job trainings to outlet associates.  Organize regular meetings to discuss about issues and updates.  Analyze and resolve problems in a timely and accurate manner.  Organize special events and entertainments to attract more customers.  Address customer queries courteously and ensure customer satisfaction.  Develop cost-effective operational plan to achieve outlet goals.  Cash handling activities and develop expense and revenue reports.
Outlet Incharge
Lexus Store WLLOutlet Incharge
Dec. 2012 - Mar. 2015Qatar Controlling Out-let.  Assist with tracking and following correspondence within the department.  Petty Cash control.  Making salary list for employees  Deliver 100% customer satisfaction.  Direct sales and negotiation with customers.  Identify the customer’s needs by asking open question.  Handling cash, records day to day transaction.  Displayed, merchandise, describe about the product knowledge.  Oversee the daily operations of outlet for efficient operations.  Plan and assign daily workloads to outlet associates.  Develop and enforce established policies and procedures.  Establish operational strategies to meet quality and customer service standards.  Develop marketing strategies to improve sales and profitability.  Maintain the outlet facility clean and safe.  Obtain customer feedbacks and recommend necessary outlet operational changes.  Interview and hire associates for outlet operations.  Schedule orientations and job trainings to outlet associates.  Organize regular meetings to discuss about issues and updates.  Analyze and resolve problems in a timely and accurate manner.  Organize special events and entertainments to attract more customers.  Address customer queries courteously and ensure customer satisfaction.  Develop cost-effective operational plan to achieve outlet goals.  Assist in cash handling activities and develop expense and revenue reports.
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