Ryan Renfro - Director of People & Culture, OrderProtection.com

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Work Background

OrderProtection.comDirector, People & Culture

Nov. 2022

PeerStreetDirector of Talent Acquisition

Jan. 2022 - May. 2022El Segundo, California, United States(Reduction in force) • Partnered with Finance on workforce management and forecasting projects. • Managed decentralized recruitment team consisting of leads, mid-levels and coordinators. • Redesigned, documented and implemented process workflows with corresponding OKRs. • Built automated ATS reporting for key stakeholders at various levels within the organization. • Built OKRs on how the ATS is leveraged to ensure data accuracy and cleaner analytics.

Princess PollyRecruitment & Talent Manager

Aug. 2020 - Jan. 2022Los Angeles, California, United States• Led recruitment initiatives and teams in the US and AU. • Managed employee relations issues for the Tech and Operations Teams while increasing engagement through L&D and succession mapping exercises. • Refined and documented the recruitment process, eliminating excess redundancy and improving the candidate experience. • Built and implemented reporting dashboards for the executive team and improved team KPI’s.

KushCo Holdings, Inc.TA Business Partner

Oct. 2019 - Aug. 2020Orange County, California Area• Designed and implemented SOP’s for the TA Team. • Designed and distributed a Talent Acquisition Guide to Hiring Managers outlining SOP’s and general timelines with guidance. • Project Manager for company LMS initiative. • Managed employee relations issues and performance improvement plans for the Tech and Operations Teams.

Princess PollyTalent Acquisition Consultant

Aug. 2019 - Oct. 2019• Helped fill key roles in Merchandising and Planning

Fashion NovaHR Business Partner

Jan. 2019 - Jul. 2019Greater Los Angeles Area• Designed and facilitated leadership programs to increase middle management’s EQ and ability to influence others. • Partnered with the Executive team to develop talent/ succession plans for high performing employees. • Managed all HQ employee relations issues, performance improvement plans, leaves and investigations. • Designed and implemented a company-wide Mid-Year Review process.

Fashion NovaTalent Acquisition Manager

Jul. 2017 - Jan. 2019Greater Los Angeles Area• Promoted to Manager within first year. • Hired a team and filled over 310 roles ranging from CFO to Social Media assistants. • Redesigned recruiting processes to eliminate waste and improve the candidate experience. • Drove Talent Mapping activities to identify gaps within the organization and built recruiting strategies to fill those gaps. • Designed and implemented FN’s Internship program to address needs within Buying, Planning, Performance Marketing and Operations.

Trace3Talent Acquisition Partner

Jun. 2016 - Jun. 2017Orange County, California Area• Hired a small team to increase recruiting efficiencies by redesigning the acquisition process and implementing Greenhouse (ATS). • Decrease recruitment agency spend by $75,3000 • Reestablished relationships with managers, to increase their confidence in the internal recruiting function. • Provided hands-on recruiting support for our Security, Cloud/ Transformation and Big Data business units.

Cornerstone OnDemandTalent Acquisition- Technology

Aug. 2015 - May. 2016Greater Los Angeles Area• Partnered with Business Unit Leaders to fill roles in Application/Web Development (Microsoft stack), DevOps (Chef, Microsoft & Linux environment) and Project Managers (Scrum certified). • Rebuilt the company’s campus recruiting strategy and new hire program.

OakleyTalent Acquisition

Dec. 2010 - Jul. 2015Orange County, California Area• Partnered with Business Unit Leaders and Key Stakeholders to fill critical roles within Industrial Engineering, Product Development, Business Analytics, Finance, Ecommerce and IT functions. • Partnered with Business Unit Leaders and Key Stakeholders to identify talent gaps and developed specific sourcing strategies to improve KPI’s such as quality of hire, as well as, time to fill. • Formalized manufacturing specific Internship Program and managed College relations. • Worked with HR Business Partners and Business Leaders to develop talent forecasting and succession plans to build internal candidate pipelines. • Participated in special projects ranging from incorporating Oakley’s core values into the recruitment process to Continuous Improvement efforts of eliminating waste from the recruitment process.