Apache Canada Ltd.Business Process Analyst / Technical Writer
Aug. 2010 - Dec. 2017Collaborated with Maintenance, Integrity Management, and CMMS [SAP Plant Maintenance] implementation teams to deliver process improvements—re-engineered data capture, introduced standardisation, documented future-state methods, and delivered targeted training.
• Resolved problems linked to major asset registry errors by leading data correction initiative for production area w/2000+ licensed facilities under an aggressive deadline—engaged all area staff to maximize ownership and reduce reliance on external services.
• United the workforce and streamlined recurring meetings, by designing and building a standardized, integrated, and automated reporting system [Spotfire].
• Improved data integrity and cross-system alignment by facilitating a master data scrubbing initiative for 36,000+ [SAP PM/MM] records—empowered subject-matter experts to take ownership of master data.
Secondments:
• [Solutions Architect, assigned to HR]
Met aggressive deadline during major asset acquisition, to schedule 500 interviews within a 19-day period—designed and implemented a custom scheduling tool [MS Excel] and trained staff to use it independently.
• [Project Manager, assigned to leadership team]
Ensured timely execution of milestones in major asset acquisition—built and maintained an integrated project plan, led coordination meetings, and liaised between organisations to resolve challenges.
• [Project Manager, assigned to IT]
Maintained business continuity during transition to new mobility provider—impacted automation systems and individual users.
• [Project Manager / Workshop Facilitator / Business Analyst, assigned to leadership team]
Met strategic goal of embedding operational excellence and aligning daily activities with organisational objectives.
• Trained management to frame and measure annual goals and objectives aligned with the program, collaborated closely to develop customized leading indicators and ensure ownership of the process.