Nigel Harden - Sales development representative, Amazon

Feedback from Nigel’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

💸100%

Marketing

📝100%

Influencer or Blogger

🐦100%

Design

Geos

🇺🇸100%

United States

Work Background

Amazon Sales Development Representative- Amazon Apartment Locker Operations

Sep. 2022United States · Hybrid●Leverage in-depth product knowledge and data analytics for targeted client engagement, resulting in a 78% activation rate and reduced time from contact to contract. ●Manage and expand client portfolios across NYC, San Francisco, Boston, Florida, and Arizona, enhancing client satisfaction and business growth. ●Initiated over 100 texts and sent more than 200 emails to potential clients, fostering strong relationships and driving sales. ●Capitalize client interaction tracking with Salesforce to record client interactions, ensuring timely follow-ups systematically

Qualia InvestmentsOperations Assistant

Apr. 2021 - Sep. 2022New York City Metropolitan Area · On-site● Utilized data analytics to resolve problems, complete inventory audits, determine system improvements and implement change; notably overhauled the system for processing orders, resulting in a two-day decrease in time to process an order ● Ensured accuracy between multiple e-commerce storefronts and warehouse inventory to support sales and customer experience ● Maintained updates in internal claim systems to ensure an accurate record of in-demand products for higher ROI ● Developed and maintained relationships with prospective clients, enhancing the sales pipeline by contributing to a 20% increase in qualified leads.

FjällrävenSales Associate

Nov. 2019 - Apr. 2021New York, United States● Managing customer transactions through POS systems ● Opening and Closing procedures ● Creating a diverse and inclusive team-oriented work environment, as well as evaluating the performance of sales staff ● Training new personnel on product knowledge, POS, and customer service ● Processing Shipment, and conducting weekly cycle counts to ensure an accurate inventory

FreelanceFreelance Graphic Designer

Sep. 2010 - Feb. 2020New York, New York, United States● Presented a portfolio of 10 graphic design projects featuring logos, branding, and merchandise. ● Consulted five clients about merchandise designs, logos, and stickers.

adidasOperation Associate

Aug. 2017 - Nov. 2019New York, New York, United States● Improve KPIs by collaborating with the sales team in order to provide better service ● Ensure inventory is well reflected using RFID and Detego with a daily Visual On Floor Availability (VOFA) of 90% or higher ● Ensure 400+ completed orders are completed each day for the e-commerce department

Tiny Studio DesignMarketing Intern

Jul. 2019 - Oct. 2019New York, New York, United States● Monitored two social media platforms, Twitter and Instagram, and created 80 posts to promote women and black-owned interior design businesses. ● For New York Comic Con, we partnered with Instagram comic book Influencers to promote interior design services, which resulted in 26% growth in Instagram followers. ● Directed an enlargement strategy by leveraging Social Media and E-Newsletters to increase branding awareness.

New York SharksSummer Public Relations Intern

Jun. 2017 - Sep. 2017New York, United States● Worked closely with the Manager of Business Development & Communications ● Provided assistance in getting information into the public and media ● Responsible for messages and providing assistance with daily upkeep of 5K+ followers on Facebook and Twitter page ● Assist with identifying potential partners