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Network Power<100 people
Roles
💸100%
Marketing
📝100%
Influencer or Blogger
🐦100%
Design
Geos
🇺🇸100%
United States
Work Background
Amazon Sales Development Representative- Amazon Apartment Locker Operations
Sep. 2022United States · Hybrid●Leverage in-depth product knowledge and data analytics for targeted client engagement, resulting in a 78% activation rate and reduced time from contact to contract. ●Manage and expand client portfolios across NYC, San Francisco, Boston, Florida, and Arizona, enhancing client satisfaction and business growth. ●Initiated over 100 texts and sent more than 200 emails to potential clients, fostering strong relationships and driving sales. ●Capitalize client interaction tracking with Salesforce to record client interactions, ensuring timely follow-ups systematically
Qualia InvestmentsOperations Assistant
Apr. 2021 - Sep. 2022New York City Metropolitan Area · On-site● Utilized data analytics to resolve problems, complete inventory audits, determine system improvements and implement change; notably overhauled the system for processing orders, resulting in a two-day decrease in time to process an order
● Ensured accuracy between multiple e-commerce storefronts and warehouse inventory to support sales and customer experience ● Maintained updates in internal claim systems to ensure an accurate record of in-demand products for higher ROI
● Developed and maintained relationships with prospective clients, enhancing the sales pipeline by contributing to a 20% increase in qualified leads.
FjällrävenSales Associate
Nov. 2019 - Apr. 2021New York, United States● Managing customer transactions through POS systems ● Opening and Closing procedures ● Creating a diverse and inclusive team-oriented work environment, as well as evaluating the performance of sales staff ● Training new personnel on product knowledge, POS, and customer service ● Processing Shipment, and conducting weekly cycle counts to ensure an accurate inventory
Tiny Studio DesignMarketing Intern
Jul. 2019 - Oct. 2019New York, New York, United States● Monitored two social media platforms, Twitter and Instagram, and created 80 posts to promote women and black-owned interior design businesses. ● For New York Comic Con, we partnered with Instagram comic book Influencers to promote interior design services, which resulted in 26% growth in Instagram followers. ● Directed an enlargement strategy by leveraging Social Media and E-Newsletters to increase branding awareness.
adidasOperation Associate
Aug. 2017 - Nov. 2019New York, New York, United States● Improve KPIs by collaborating with the sales team in order to provide better service ● Ensure inventory is well reflected using RFID and Detego with a daily Visual On Floor Availability (VOFA) of 90% or higher ● Ensure 400+ completed orders are completed each day for the e-commerce department
New York SharksSummer Public Relations Intern
Jun. 2017 - Sep. 2017New York, United States● Worked closely with the Manager of Business Development & Communications ● Provided assistance in getting information into the public and media ● Responsible for messages and providing assistance with daily upkeep of 5K+ followers on Facebook and Twitter page ● Assist with identifying potential partners
Banana RepublicSales Assistant
Aug. 2013 - Jun. 2016New York, New York, United States
Astor and Black Custom ClothiersOffice Assistant
Jun. 2011 - May. 2012New York, United States
FreelanceFreelance Graphic Designer
Sep. 2010 - Feb. 2020New York, New York, United States● Presented a portfolio of 10 graphic design projects featuring logos, branding, and merchandise.
● Consulted five clients about merchandise designs, logos, and stickers.
Bed Bath & BeyondRetail Associate
Apr. 2008 - Jul. 2009New York, New York, United States
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