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Work Background
Syrup TechFounding Sales
Jan. 2023
AlloyStrategic Account Executive - Health & Beauty
Aug. 2022 - Dec. 2022
AlloyStrategic Accounts - Toys & Games
Jul. 2021 - Aug. 2022
LumiSenior Enterprise Account Executive
Feb. 2021 - Jul. 2021
LumiEnterprise Account Executive
Nov. 2017 - Jan. 2021Greater Los Angeles AreaHighest performing Account Executive focused on prospecting and closing new ARR ($50k-$1MM+ deal size) with C-suite and Director level execs for extremely consultative hybrid SaaS/packaging sales
Responsible for complete sales cycle from lead generation to contract negotiation and onboarding/first packaging sale as well as upgrades and renewals for existing customer contracts
Develops relationships with customers via information gathering and onboarding through phone calls and in-person meetings
Conducts cross-functional meetings, exercises and day-to-day functions with Logistics, Supply Chain, Pricing and Manufacturing teams to achieve sourcing and production goals on behalf of customers Acts as a liaison with Manufacturers at sales and plant level to negotiate pricing and resolve customer issues as they arise
Works directly with Lumi founders and VP Sales to create and execute sales roadmap, create new marketing materials
Refines sales systems and playbook to accelerate sales process and achieve company-wide ARR goals Participates in recruiting and sales team growth planning
Parachute HomeFulfillment and Operations Manager
Sep. 2017 - Nov. 2017Venice, CAImproved company product margins by 2.5% through cost savings in shipping, fulfillment, and warehousing. Negotiated carrier contracts for UPS and DHL improving rates by as much as 5%. Worked cross-functionally to evaluate and execute large scale projects, e.g. warehouse changes, same-day delivery options, and multi-warehousing. Drove innovation in delivery, packaging, and operational efficiency
Parachute HomeCustomer Experience and Fulfillment Manager
Nov. 2015 - Sep. 2017Venice, CAScaled CX team while implementing processes and technology solutions to optimize workflow. Analyzed customer feedback and key metrics to adjust policies, products, and processes as necessary for both team and organizational success. Set quarterly OKRs for both CX and Fulfillment teams while leading team towards goals. Managed relationship with 3PL to monitor order fulfillment, SLAs, returns, and other operations. Handled development, ordering, and processes for all fulfillment related packaging materials. Developed, executed, and analyzed CSAT and NPS program learnings to understand, address and improve business issues. Created team schedule and conducts performance reviews.
Nest Seekers InternationalOperations Manager
Jul. 2015 - Nov. 2015Beverly Hills, CAManaged daily flow of office operations, handling on-boarding for new agents and employees. Acted as point of contact for all vendors, advertising, and agents. Created and/or liased with in-house marketing team on creation and dissemination of all marketing collateral. Maintained office files and databases while streamlining processes. Responsible for handling AR/AP in conjunction with accounting. Assisted with the planning, organization and execution of special projects and events. Acted as Transaction Coordinator for the office making sure all Real Estate files were completed in compliance with law.
CBREClients Services & Marketing Coordinator
Jun. 2014 - May. 2015Portland, Oregon AreaSupported two office space leasing brokers with day-to-day administrative tasks including scheduling tours, managing bi-weekly reports to landlords, creating RFP’s and LOI’s. Created and managed ownership and tenant databases for all Portland CBD buildings. Conducted research on market data and sales and leasing opportunities. Assisted with research and materials for the OM of One Main Place. Conducted tours for both team agency listings and tenants in market. Created the Business Continuity Plan including the Emergency Response Plan for the office. Produced and disseminated both company branded and custom marketing collateral such as tour books, flyers, mailings, offering memorandums and presentations. Lead office Events Committee in planning office events such as monthly happy hours, staff outings and charity fundraisers. Planned our annual holiday party with seated dinner for 200+ guests.
The Corcoran GroupLicensed Real Estate Salesperson
Apr. 2013 - Mar. 2014Brooklyn, new yorkProvided administrative support to a team of three successful agents contributed to closing of sales grossing in excess of $40 million annually. Lead rental agent for team. Oversaw all rental transactions from inquiry to lease signing. Provided excellent customer service to buyers, sellers, landlords and tenants. Conducted hundreds of open houses, private showings and broker previews. Created mailings, show sheets, email announcements and social media posts for new listings. Prepared complex and detailed condominium and co-op board packages. Assisted with and attended closings for sales transactions.
Lotus BridalMarketing, Social Media & Customer Service Manager
Oct. 2010 - Jun. 2012Brooklyn, NYSetup and maintained all social media for the store including Facebook, Twitter and Tumblr. Explored and presented new outlets/opportunities for advertising/media exposure to owners. Trained new-hires for sales positions. Excelled at sales, providing superior personalized attention to brides while being keenly sensitive to varied cultural and religious customs of a diverse clientele. Developed and maintained relationships with prospective clients, business contacts, and vendors. Setup and maintained all social media for the store including Facebook, Twitter and Tumblr. Assisted owners with selecting new bridal, bridesmaids and accessories lines to be carried.
Peoples RevolutionPublic Relations Intern
Aug. 2010 - Sep. 2010New York, NYProvided direct support to multiple members of the Senior Executive team to ensure the smooth flow of daily operations. Assisted in both front and back of house operations at multiple events and fashion shows during New York Fashion Week September 2010. Organized showroom featuring multiple designers collections. Handled pulling, delivery and returns of samples from our showroom and others. Created, assembled and delivered client and thank you gifts.
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