Nidhi K S

Service desk engineer @Innovatia knowledge india provate limited

✔️ ITTech SupportIndia

Nidhi K S is a dedicated Service Desk Engineer at Innovatia Knowledge India Private Limited, where she provides top-tier technical support and solutions to her clients. With a knack for problem-solving, she excels in diagnosing and resolving hardware and software issues. She has a deep understanding of IT operations and is always ready to help her clients navigate through their technical difficulties. Nidhi brings a blend of technical expertise and exceptional customer service skills to her role. She is kno

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Work Background

Service Desk Engineer

InnovatiaService Desk Engineer

Associate II Cloud Infrastructure Analyst - Providence

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Sep. 2022 - Apr. 2023Hyderabad, Telangana, IndiaWorking as Senior Analyst for PROVIDENCE , Health domain,Transition project.

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Hybrid team

SutherlandHybrid team

Jan. 2021 - Aug. 2021Kochi, Kerala, IndiaFollow up with customer and ensure complete satisfaction regarding the resolution provided

Associate IT helpdesk - Chat

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Jun. 2020 - Jan. 2021Kochi, Kerala, India

Associate IT helpdesk - Voice

SutherlandAssociate IT helpdesk - Voice

Jun. 2019 - Jun. 2020Kochi, Kerala, India

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