Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
✨100%
Business Owner
Geos
🇬🇧100%
United Kingdom
Work Background
Nazia Ironers Private LimitedChief Executive Officer
Jul. 2025Hyderabad, Telangana, IndiaTaking on the CEO role at Nazia Ironers Private Limited has been more than just a professional milestone—it’s a deeply personal journey. What started as a family-run laundry and ironing service has now grown into a trusted brand known for reliability, care, and quality service. As CEO, I’ve had the honour of leading this transformation. 💡 Vision & Purpose
I stepped into this role with a clear mission: to modernize a traditional service while staying true to our roots. Our goal is simple—make people’s everyday lives easier with thoughtful, timely, and consistent service. 🚀 Growth & Strategy
In the past year, we’ve scaled operations, secured partnerships with housing societies and small businesses, and grown our customer base steadily through word-of-mouth and trust. Every win feels personal—because we’re not just serving clothes, we’re serving people. ⚙️ Operations & Innovation
From digitizing our order process to introducing a mobile booking system, we’ve made it easier than ever for our customers to reach us. We’ve also reduced delivery times and improved service accuracy, helping our team work smarter—not just harder. 🌱 Sustainability & Responsibility
We’ve made a conscious shift to eco-friendly practices—biodegradable packaging, water-saving techniques, and responsible waste management. Because we believe business growth should go hand-in-hand with care for our planet. 👥 People & Culture
Our team is at the heart of everything we do. I’m incredibly proud to have built a strong, values-driven team culture where people feel supported, respected, and inspired to grow. Training programs and open communication are helping us build not just a workforce—but a family. 📈 Leadership & Financial Stewardship
As CEO, I oversee our business strategy, operations, and financial health, ensuring we grow responsibly and sustainably. I also work closely with our partners and investors, sharing our progress and future plans. ⸻
Which MastersVoluntary Product Manager
Jul. 2024Melbourne, Victoria, Australia🌐 India Networking & Promoter & Product Manager | Which Masters 🌐 I’m thrilled to drive Which Masters, an advisory platform guiding Bachelor degree graduates in India to make well-informed decisions about pursuing a Master’s in Australia. By assessing candidates’ abilities, motivation, and career readiness, we empower students to choose educational paths that align with their goals. In my role, I’m focused on: Building Strategic Networks: Establishing connections within the education sector across India to ensure that students, universities, and advisors have access to tailored insights.
Promoting Informed Choices: Educating students and stakeholders on the importance of skills alignment for successful Master’s pursuits.
Product Leadership: Managing the platform’s evolution to meet user needs, offering a seamless experience that supports both exploration and commitment.
Excited to continue shaping the journey for aspiring Master’s students in India!
TelstraProcess Improvement Lead
Oct. 2022 - Jun. 2024Melbourne, Victoria, Australia
TelstraBusiness Consultant
Aug. 2022 - Oct. 2022Australia
Abzia Pty LtdCo-Founder
Jan. 2022Melbourne, Victoria, AustraliaBuilt and scaled Abzia Pty Ltd into a trusted logistics partner for Tier-1 clients including JB Hi-Fi, The Good Guys, Bidfood, Electrolux, Jet Couriers, and TFM Couriers.
Lead 3PL operations with a fleet of 150+ trucks, supporting 3,000+ deliveries/month across metro and regional Australia.
Delivered $250K+ in annual cost savings through contract renegotiation, route optimization, and automated planning.
Boosted on-time delivery rates from 78% to 95% within 18 months using data-driven process improvements.
Directed interstate freight, container logistics, and warehousing through a network of 50+ subcontracted partners.
Implemented Six Sigma-inspired workflows to cut delivery cycle times from 7 to under 5 days.
Reduced container turnaround times by 30% and service disruptions by 35% via proactive crisis and risk management.
Applied tools like SQL, Tableau, Python, and Jira to drive operational insights, fleet performance reporting, and vendor analysis.
Designed and executed intermodal transport solutions (road + rail), improving delivery times by 15% for key clients like Electrolux.
GenpactManagement Trainee
Jul. 2018 - Mar. 2022Hyderabad, Telangana, India
MetaFront Line Manager Operations
Jul. 2018 - Mar. 2022Hyderabad, TelanganaFront Line Manager Dates Employed July 2018 – Present • Working as a 'Front Line Manager'
• Handling a team of diverse culture
• Managed a team of around 100 - 140 employees
• Worked closely with QA & Training Team to address QA-related issues.
• Prepared & Carried out employee performance reviews.
• Conducted Interviews.
• Effectively scrubbing client data and reports to determine with clarity the true opportunity.
• Assigned tasks and goals to individuals for individual KPI delivery.
• Kept stakeholders updated on any trends or challenges.
• Managed Absenteeism and Shrinkage of the team on a daily basis.
• Managed attrition and employee relation.
• Achieved KPIs and SLAs through continuous monitoring and corrective action.
• Identifying operational issues and working on projects to improve them.
• Escalation management.
• Identifying training needs and handling BQM.
• Provided insights for process improvement.
• Coaching and grooming team members for the next roles.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Managed internal operational standards and productivity targets for Community Operations
AccentureSenior Business Operations Analyst
May. 2016 - Jul. 2018Hyderabad Area, India
Nazia Ironers Private LimitedDirector
Feb. 2016Hyderabad, Telangana, IndiaAs Director and Founder of Nazia Ironers Private Limited, I lead a premium ironing service company based in Madhapur, Hyderabad, delivering high-quality garment care to over 1,500+ regular customers annually. I manage end-to-end operations, overseeing a team of 20+ staff members, optimizing workflows to handle an average of 3,000+ garments weekly while maintaining a 98% customer satisfaction rate. Key Achievements:
Revenue Growth: Achieved a consistent annual revenue growth rate of 15%+, positioning Nazia Ironers as a go-to premium service provider in a competitive market.
Operational Efficiency: Reduced garment turnaround time by 25% through process optimization and staff training.
Market Expansion: Increased market share in Madhapur by 40% through targeted service improvements and client engagement initiatives.
Notable Projects:
Premium Service Launch: Successfully introduced a luxury ironing segment, attracting a high-value client base and increasing average order value by 20%.
Customer Feedback System: Developed and implemented a customer rating system that improved service quality and boosted repeat business by 30%.
Staff Training Program: Designed a comprehensive training module resulting in a 15% reduction in service errors and improved team productivity.
Passionate about combining operational excellence with superior customer care, I continuously drive growth and quality improvements at Nazia Ironers, delivering dependable and premium garment care solutions.
Reliance General InsuranceAssistant Manager
Aug. 2015 - May. 2016Hyderabad
C3i Europeanalyst
Apr. 2014 - Jun. 2015
C3iProject Coordinator
Apr. 2014 - Jun. 2015
Intch is a Professional Networking App for the Future of WorkSee more people like Nazia on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1027651 people
18
CIO CTO Data and AI transformation @ Haydn Sheehan Consulting
16
Health Data Specialist
15
Product Manager
130692 people
16
Health Data Specialist
15
Product Manager
21
Digital Transformation Leader @ Newpath