Requests
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Network Power<100 people
Roles
🔥100%
Startup Founder
✨100%
Business Owner
🧑💼100%
C-level Executive
Geos
🇦🇪100%
United Arab Emirates
Work Background
Absa GroupMarket Abuse Analyst
Jan. 2019South Africa• Conducting communication surveillance: Monitoring and analyzing electronic communications (e.g., emails, chat messages) to identify potential compliance violations and suspicious activities.
• Trade surveillance: Monitoring and analyzing trading activities to detect and prevent market abuse, insider trading, and other regulatory violations.
• Planning and implementing RPA projects: Identifying opportunities for automation in compliance-related processes and overseeing the implementation of RPA solutions.
• Creating and maintaining compliance reports: Preparing regular reports on compliance activities, violations, and remediation efforts.
• Training and educating staff: Conducting training sessions to raise awareness about compliance policies, procedures, and the use of RPA tools.
• Investigating compliance incidents: Conducting thorough investigations into potential compliance breaches and reporting findings to senior management and relevant authorities.
Absa GroupJunior Software Developer
Jan. 2016 - Dec. 2018• Prepare and maintain the Dev and UAT environments, ensuring they are up-to-date and in sync with the latest code and data.
• Restore production application and database instances to the Dev and UAT environments to support application testing and data-related tasks.
• Collaborate with development and testing teams to plan and execute changes from UAT SIT to the live Production environment.
• Assist in implementing version upgrades for applications and systems, following best practices and minimizing downtime.
• Develop and implement ETL automations to streamline data workflows and improve data integrity across environments.
• Conduct system health checks on the Production environment at the beginning of each day, ensuring optimal performance and identifying potential issues.
• Collaborate with senior developers and system administrators to optimize environment setup and maintenance processes.
• Document environment-related procedures and maintain up-to-date documentation for the team's reference.
Absa GroupApplication Support Analyst
Jan. 2013 - Dec. 2015• Conduct routine health checks on the Production environment to identify potential issues and proactively address them.
• Manage the deployment of changes to the Production and UAT environments, ensuring proper testing and validation before release.
• Perform post-implementation testing to verify the successful rollout of changes and troubleshoot any issues that may arise.
• Log and investigate incidents related to production issues, diagnosing root causes and implementing necessary resolutions.
• Assist users in effectively managing production issues, providing timely and comprehensive support to minimize downtime.
• Escalate complex or unresolved issues to developers and third-party vendor support, ensuring prompt attention and resolution.
• Participate in documenting standard operating procedures and disaster recovery plans to maintain operational resilience.
• Actively engage with stakeholders to understand their requirements, address concerns, and maintain strong relationships.
• Collaborate with cross-functional teams, including developers and system administrators, to implement improvements and optimize application performance.
Absa GroupService Desk Agent
Jan. 2011 - Dec. 2012• Conduct routine health checks on the Production environment to identify potential issues and proactively address them.
• Manage the deployment of changes to the Production and UAT environments, ensuring proper testing and validation before release.
• Perform post-implementation testing to verify the successful rollout of changes and troubleshoot any issues that may arise.
• Log and investigate incidents related to production issues, diagnosing root causes and implementing necessary resolutions.
• Assist users in effectively managing production issues, providing timely and comprehensive support to minimize downtime.
• Escalate complex or unresolved issues to developers and third-party vendor support, ensuring prompt attention and resolution.
• Participate in documenting standard operating procedures and disaster recovery plans to maintain operational resilience.
• Actively engage with stakeholders to understand their requirements, address concerns, and maintain strong relationships.
• Collaborate with cross-functional teams, including developers and system administrators, to implement improvements and optimize application performance.
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