Huawei TechnologiesFront Office Radio Access Network (RAN) Engineer
Feb. 2017 - Aug. 2019Copenhagen Area, Capital Region, Denmark• Interfacing Customer Care department and responsible for technical troubleshooting
• Real-time mobile RAN - 2G, 3G-UMTS, 4G-LTE network and infrastructure operation monitoring.
• SLA responsible throughout the entire customer initiated TT lifecycle until a final resolution is found. Huawei is a leading global information and communications technology (ICT) solutions provider.
Huawei offers products and solutions to telecom operators, enterprises and consumers, and is currently leading the roll-out of 4G networks in Denmark.