Michela Vicentini

Consultant @Project LifeStyle

United KingdomInterior Designer🗿 HR🐦 Design🎥 EntertainmentCOOHead HunterArtist ManagementLife Coaching🔥 Startup FounderHead of Growth💸 MarketingBusiness OwnerPartnerships Manager💼 C-level ExecutiveEvent ProducerCRM managerCEO🧨 ConsultingAdvisorFounderProduct Consultant✨ Business OwnerCommunity ManagerCommunications ManagerContent Manager👍 Sales & BizDevCustomer Success Manager

With a degree in communication, marketing, and multimedia innovation, I deeply understand marketing, public relations, and the fashion industry. My professional journey has included managing up to £10 to 20 million in turnovers in various retail settings, from boutiques to flagship, luxury department stores and Art Galleries. My passion for operations, facility management, event management, and project management has led me to further my education in these fields, guiding me to work on various residential projects as a project coordinator in the interior design industry. Key Skills - Strong managerial and leadership abilities - Expertise in event and project management - Proficient in client relationship management - Excellent communication and organisational skills - Adaptable, proactive, and reliable

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Work Background

Project LifeStyle Founder

Aug. 2023United KingdomPersonal shopping, Wordrobe management, interior design, event management.

ROTAGIORGINOBusiness Development Manager

Mar. 2021project management and procurement

Halcyon GalleryHead Of Facilities

Apr. 2022 - Aug. 2023As Head of Facilities, I oversaw the management of four buildings across London, ensuring compliance with all standards through reactive and preventive maintenance. I was responsible for delivering facilities services, including reception, postroom operations, catering, cleaning, security, and event management, ensuring satisfaction and safety for all building users. I implemented new standards for housekeeping and security, conducted risk assessments, and continuously improved FM operations. Additionally, I led energy management and sustainability initiatives, managed FM contracts and contractors, and supported asset management across mechanical and electrical plants. I ensured accurate record-keeping, managed office space utilization, and developed the Business Continuity Plan. Financially, I oversaw the annual facilities budget, assessing and forecasting performance to deliver agreed outcomes. Moreover, I project the construction of a new art gallery, coordinating with architects, interior designers, and contractors to meet the gallery's needs. This experience highlighted my ability to manage complex projects and ensure high standards.

Brunello CucinelliOperation manager

Jan. 2017 - Apr. 2022Overseeing the operation of the stores across UK such as Health and Safety procedure, buldings maintanance and leasing with contactors including maintaining all the reports at a high standard, organisation of back office activities and system procedure, staff schedule and HR and IT support. Due to a good relationship with some clients I also carry on in looking after their purchases and the after sales services. During these years in the company I had the opportunity to open the New Bond street flag ship and convert a franchise store to a direct store in Denmark.

Ralph LaurenConcession Assistant Manager

Jan. 2016 - Dec. 2016HarrodsOverall management of the concession as well as the sales team, merchandise and customer service Driving and increasing revenue Developing and motivating staff through targets and goals Working closely with the sales team and encouraging them to up-sell and maintain or improve their KPI. Ensuring the team nurture and develop the existing client base as well as developing relationships with new clients Assisting with customer dissatisfaction, complaints, returns and queries. Understanding and applying store operations at all times. Responsible for stock levels and making key decisions, including buying and stock transfer strategies within stores to increase sales and service. Providing support in cash collection procedures when necessary Understanding company guidelines Ensuring the visual standards of the store are exceptional at all times Organising store and brand events, as well as promotions. Providing daily, weekly and monthly trade report to the UK sales director. During this year, I was lucky enough to attend and participate in European store manager and company director meetings to discuss new company strategies, including marketing, buying, store performance and EMEA internal relationships and communication.

Emilio Pucci, HarrodsBrand Manager

Feb. 2015 - Jan. 2016Londra, Regno UnitoMonitoring market trends. Meeting with clients and various departments. Take brand ownership and provide the vision, mission, goals and strategies to match up to Translate brand strategies into brand plans, brand positioning and go to market strategies. Lead creative development and create motivating stimulus take action through Consumer research and Customer service. Writing and presenting reports to Senior manager and Vender. Overseeing and training the team in order to achieve the best from everyone. Supporting buying office through weekly reports and participating to the buying event. Organising meeting with visual merchandiser‎. Make sure to give an extra mile to the brand achieving or exceed the target. Maintain a good relationship between Vender and Harrods. Make sure to achieve the best performances for KPI and UPT. ‎

HarrodsBrand specialist

Sep. 2013 - Jan. 2016Londra, Regno Unito

Ralph Lauren, HarrodsBrand specialist senior

May. 2014 - Feb. 2015Londra, Regno Unito

St. John, harrodsBrand Specialist

Feb. 2014 - May. 2014London, United Kingdom

Hollister Co.Sale assistant, visual merchandiser support

Feb. 2013 - Nov. 2013Londra, Regno Unito

InditexSales Associate

Feb. 2013 - Sep. 2013London, United Kingdom

Abercrombie & FitchVisual Merchandiser, stylist.

Jan. 2010 - Jan. 2013Milan , ItalySenior Visual merchandiser for Mannequins and accessories display of womenswear , manswear, kidswear . Responsable of training new starters,update document and keep comunication with home office. High support for the managing team.

Consiglio regionale della LombardiaCeremonial assistant , intership.

Feb. 2010 - Jun. 2010Milan, Italy