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Work Background
Activision BlizzardManager, Ethics & Compliance
Dec. 2023● EEOC Consent Decree Support: Developed and executed comprehensive case log review strategy, enhancing data integrity and facilitating trend identification for strategic decision-making
● State of California Civil Rights Department (CRD) Consent Decree Project Manager: Spearheaded high-priority project, collaborating with C-suite executives to ensure 100% on-time delivery of critical deliverables
Workplace Integrity/Ethics & Compliance:
● Optimized case intake and assignment procedures, enhancing workflow efficiency and ensuring appropriate resource allocation
● Developed and maintained key stakeholder relationships, fostering a supportive environment and improving overall case management effectiveness
● Served as key resource for multinational investigation teams, facilitating seamless navigation of complex legal landscapes in various regions
● Created comprehensive investigations case compendium, enhancing decision-making accuracy and ensuring consistent application of precedents
● Created comprehensive standard operating procedures, streamlining workflows and significantly improving the accuracy and utility of case analytics
Activision BlizzardExpert HR Project Manager | HR Strategic Projects - Organizational Restructuring Projects
Jun. 2023 - Nov. 2023● Led support initiatives for multiple project workstreams, contributing to the successful implementation of a large-scale organizational restructuring effort
● Managed critical project components and communicated progress to executive stakeholders, resulting in a reduction in decision-making time
● Partnered with HR Business Partner Directors to streamline communications, legal processes, and resource allocation, resulting in reducing project roadblocks
● Developed a network of cross-functional relationships to bolster support for project initiatives, leading to improved resource allocation and streamlined processes
Activision BlizzardExpert HR Project Manager | Microsoft/Activision Merger
Feb. 2023 - Nov. 2023● Orchestrated strategic collaboration between ABK and Microsoft leadership, driving successful integration efforts and fostering seamless communication channels
● Established strategic partnership with Compliance and Workplace Integrity teams, ensuring seamless integration of EEOC decree requirements into existing projects
● Developed and maintained comprehensive project plans, delivering weekly updates to leadership that improved decision-making efficiency by 40%
● Facilitated risk assessment and mitigation efforts, ensuring seamless operations and minimal disruption to end-users throughout integration processes
● Fostered strong alliance with Change Management team, ensuring effective and timely dissemination of critical information throughout the integration process
T-MobileDiversity, Equity, & Inclusion Sr Project Manager | Leadership Development
Nov. 2021 - Jan. 2023Remote● Facilitated 'Lead Magenta Next', an affinity-based high-potential and i4cp’s elite Next Practice Award winning program, resulting in a 35% promotion rate of program participants Director+ levels within 12 months ● Managed $3M investment in DE&I learning opportunities, fostering a more inclusive workplace culture and enhancing employee engagement
● Continuously optimized 'Lead Magenta Next' through regular HRLT updates and strategic adjustments, ensuring alignment with organizational objectives and maximizing impact
● Developed and deployed standardized procurement management framework, enhancing operational efficiency and ensuring consistent experiences for internal and external stakeholders
● Engineered process improvements and custom automation, boosting productivity by 10%, closing user pain points, and reducing annual costs of $60K annually for the company.
● Designed and executed continuous improvement strategy through active and alumni participant feedback, ensuring ongoing program relevance and effectiveness
T-MobileSr. Program Manager | Sprint Acquisition Program Manager for T-Mobile for Business
Mar. 2018 - Aug. 2020● Led the creation of a best-in-class SOP for B2B workstream integration, enhancing cross-functional collaboration and improving overall acquisition efficiency
● Worked with Anti-trust lawyers to ensure compliance with all legal requirements prior to deal close.
● Managed work stream impacting more than 7,000 employees, covering Federal contract requirements; Salesforce; integrated security measures for sensitive information; realignment of sales territories; post close commissions strategies; and enterprise wide technical solutions post-close. ● Developed Help Ticket systems for employee escalations post-close with a case management system, automated workflows, and complex site permissions based on HRIS information.
● Post-Close Support: Managed Help Desk tickets, identified solutions, and provided weekly reports for week over week updates to identify employee pain points.
● Post-Close Change Management: Developed change management plan to integrate employees from legacy company teams and build company culture.
T-MobileSr Program Manager, T-Mobile for Business (TFB) Learning & Development
Oct. 2017 - Nov. 2021Remote● Developed the creation of an innovative automated capacity calendar in partnership with Products & Technology (P&T) team, revolutionizing resource planning processes and enhancing overall operational efficiency
● Fostered inter-departmental synergy to streamline calendar and resource management processes, maximizing employee focus on core business objectives and driving organizational growth
● Led LMS functionality for TFB, revolutionizing employee learning experiences across multiple platforms and driving continuous improvement in organizational knowledge management
● Engineered comprehensive QA protocols for content management, including technical testing and resource planning, resulting in a 30% decrease in post-launch issues and a 20% reduction in project timelines
● Created strategic framework for publishing, sustainment, and catalog management, enhancing content quality and improving overall training program effectiveness
● Directed program team in orchestrating back-end logistics for large-scale training initiatives, successfully launching programs for 10,000 participants with a 98% on-time completion rate
● Spearheaded development of an automated, mobile-friendly dashboard, increasing data visibility and improving decision-making efficiency for key stakeholders
● Engineered comprehensive intake and prioritization systems for L&D, streamlining workflows and enhancing transparency across organizational partnerships
T-MobileSr Sales Training Manager
Jan. 2013 - Oct. 2017Southeast● Designed and implemented a comprehensive leadership development program, enhancing professional growth for 50+ high-potential employees at Director level and above
● Cultivated high-performing Field Sales Trainers through personalized coaching and development strategies, fostering career growth and team success
● Orchestrated comprehensive national and area initiatives for the Southeast Area, aligning regional strategies with corporate objectives and enhancing overall performance
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