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Work Background
The Shepherd's PurseOwner of The Shepherd's Purse Wellness
Feb. 2024United States · Hybrid
Oklahoma State Department of HealthAdministrative Technician III
Dec. 2022 - Mar. 2024Shawnee, Oklahoma, United States · On-siteCustomer service and advanced clerical work.
Self-employedBusiness Owner
Jul. 2019 - Oct. 2023Oregon, USAI've worked in an office setting for over 20 years with a primary focus on labor law and civil litigation. In retirement, I have branched out to my original passion, writing. I have a blog of short stories that focus on the paranormal and history. That has been fun, but it doesn't make any money. I found copywriting! I have also discovered all of the user friendly software out there that I had been missing in the government dinosaur. I know Trello, Slack, Microsoft Suite, Google Suite, Wordpress, and other marketing software. I love to learn new things so if I don't know your software, I pick up on it quickly. I am a professional mult-tasker ready to get to work for you!
CA Department of Corrections & RehabilitationLitigation Assistant
Jan. 2008 - Dec. 2018Northern CaliforniaThe opportunities I've had gave me some skills that give me an advantage. When it comes to secretaries, I am a legend.
State of CaliforniaOffice Technician
Apr. 2007 - Jul. 2018Sacramento, California, United StatesPrimary support staff for the Department of Corrections Office of Labor Relations (2007 to 2013) - Managed an administrative government office of 40 staff in the largest labor office in the state. High call volume, confidential employee status, Public Records Act and HIPAA compliant. Managed and kept records of all employee grievances and union negotiations, prepared meeting agendas and took meeting minutes, ordered supplies, trained other support staff, wrote letters, memos, and other official documents, kept contact information, scheduled meetings, recorded employee leave and timekeeping, archiving and records management, editing letters and grievance responses, prepared training material and presentations, other advanced clerical duties.
Litigations Assistant - Pelican Bay State Prison (2007 to 2018) - Primary support for the Litigation office, handling all civil litigation involving the facility. Scheduled attorney calls with inmates, official visitors, and depositions, prepared discovery documents, accepted service for all legal documents, archives and records management, confidential employee status, wrote monthly reports, emergency coverage for the Warden's office, legal research, assure accuracy with all legal documents, other advanced legal office work.
CORRECTIONS & REHABILITATION, CALIFORNIA DEPARTMENT OFOffice Technician/ Litigation Assistant
Apr. 2007 - Jul. 2018Sacramento, California, United States8/1/2013 to 7/3/2018: Pelican Bay State Prison 5905 Lake Earl Drive, Crescent City, CA 95531
• Litigation Assistant. Providing advanced clerical support to the Litigation Coordinator. • Work closely with Deputy attorney Generals, District Attorneys, private attorneys, and the courts in tracking case status and providing documentation.
• Assist staff in the process of litigation, obtaining signatures, scheduling depositions, and review and signature of declarations, interrogatories, and other documents. • Open and close cases, archives, order supplies, copy and scan discovery, schedule attorney calls, prepare gate passes, assign notaries, and other complex clerical legal work. 12/1/2007 to 7/1/2014: California Department of Corrections and Rehabilitation 1515 S Street, Sacramento, CA 95814
• Acted as primary support staff for the Office of Labor Relations. • Ordered supplies, proofread grievance responses and negotiation closure letters for grammatical and formatting accuracy.
• Answered phones, maintained rosters and contact information, tracking grievances and executive assignments, maintained requests for union leave and drafted reconciliation spreadsheets. • Created support staff procedure manual, logged and distributed mail, took meeting minutes and was note taker for negotiation tables, timekeeping, records retention. • Accounts payable for contract and legal invoices, other advanced clerical duties as needed.
State of CaliforniaOffice Technician
May. 1994 - Jul. 2018Sacramento, California, United StatesAdvanced clerical positions held in various departments in the State of California including:
Department of Justice
Office of Emergency Services
Office of Statewide Health Planning and Development
Department of Corrections and Rehabilitation
I've also held secretarial positions for various private attorneys, offices, and retail establishments.
I was also a 911 calltaker and Sheriff dispatcher
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