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Network Power<100 people
Roles
💸75%
Marketing
💰50%
Investor & VC
🔥50%
Startup Founder
Geos
🇦🇺25%
Australia
🇨🇱25%
Chile
🇭🇺25%
Hungary
Work Background
IndigoSenior Business Development Manager
Dec. 2022Responsible for setting up the agricultural lending product, enabling the sale of biological seed treatments to foster sustainability.
Creating business relationships to integrate Credit Analysis and Crop Monitoring technologies, developing proprietary risk algorithms and ensuring Software, People and Process are perfectly orchestrated to deliver business value.
Mercedes-Benz Cars & Vans BrasilChief Information Officer
Jul. 2020 - Dec. 2022São Paulo, São Paulo, BrazilHead of IT for Mercedes-Benz Cars & Vans division in Brazil. Leading the digital transformation of MB Cars & Vans and enabling new business models through technology. Work in close cooperation with business areas to understand necessities from customers and internal stakeholders, to deliver business leveraging solutions. Main responsibilities:
- Developing digital strategy, in alignment with the business objectives;
- Coordinating go-to market efforts, from functional specification to go live;
- Integrating application, infrastructure and security efforts to ensure high level solution delivery;
- Ensuring operation sustaining through implementing and managing a support model.
Mercedes-Benz Cars & Vans BrasilCustomer Services Manager
Dec. 2017 - Jul. 2020São Paulo Area, BrazilAfter-Sales Manager for Mercedes Benz Cars. Responsible for ensuring high level Customer Service throughout the dealer network and within Brazilian Headquarters. Management of all back-end CS activities, ensuring quality level of front-end processes (customer interface) and implementation of new initiatives focusing on improving process and enhancing customer experience. Leading a team of 20 people, responsible for:
- CRC Ombudsman;
- Technical Support to dealer network;
- W&G policy and processing;
- Technical Literature;
- Service Engineering;
- Processing of Recalls and field actions;
- Technical support to legal department.
Mercedes-Benz Caminhões e ÔnibusProduct Manager
Jun. 2014 - Nov. 2017Manager responsible for New Product Projects, specially in Light, Medium and Semi-Heavy segments. Leading a team of 3 direct employees and several project members that was responsible for successful product launches: - Accelo 1316 6x2 (1 New Model); - Atego 4x2 & 6x2 (6 Models Improvement); - Atego 2730 6x4 (3 New Models); - Atego 3026 & 3030 8x2 (2 New Models). In this position, I was accountable for financial results, specially cost-wise. Final decision taking regarding scope management, and responsibility for timeline and quality fulfillment. Also responsible for all AMT projects (vehicles with automated gearboxes), comprising the phase of technology roadmap discusion, throughout Business Case approval and project coordination until SOP. Playing a key role in the shaping of a Strategic Portfolio Management, with participation in the discussions for mid and long term product planning, contributing with product knowledge and new methodologies.
Mercedes-Benz Caminhões e ÔnibusStrategic Planning Analyst
May. 2011 - May. 2014Worked as PMO for new product projects, being responsible for timeline, cost and quality tracking, as well as definition of action plans, working towards targets fulfillment.
Was deeply involved in all project's phases, from Business Case preparation until SoP, going through development and industrialization phase. After launch of New Accelo, a very successful product, I started working with Life Cycle Management, coordinating product modifications for Light Duty Trucks as well as those changes required by legislation.
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