Mark Adams

Product Owner @xneelo

🧨 ConsultingMVPTechnologySQLBusiness AnalystBPMNScrumE-commerceSystem AnalystSouth Africa✔️ ITProduct ManagerProject Manager

I am a focused and highly accomplished professional with a vast knowledge of a product's vision, software development lifecycle, and support processes. I drive innovation through technologies to solve real-world delivery challenges. Furthermore, I am reputed for providing the overall direction of business-critical features by tracking key metrics and monitoring product performance while making data-driven decisions to improve product usability and effectiveness. Foster relationships with key partners by driving priorities aligned with business objectives and gaining buy-in from executive leadership and stakeholders through effective and well-written narratives. I am committed to driving product success, meeting market requirements and achieving business goals through cutting-edge IT products and service delivery. Career Highlights: ✔Managed and groomed the xCP backlog to introduce an MVP version of the Web Hosting onboarding and cancellation workflows, which reduced tech debt and the need for costly maintenance of the old Control Panel (xneelo). ✔Developed a new messaging switch between Absa Bank and Attorneys for the conveyancing process, reducing the need for email and paper by 80% (e4). ✔Managed a team of developers who successfully implemented the same messaging switch for Investec, reducing admin staffing requirements by 50% (e4). ✔Introduced document management, approval workflow, and an electronic signing solution to Nedbank's home loans department, reducing headcount by 50% (e4). ✔Developed a Multithreaded Java application for managing the connection to many Casino Gaming machines, collecting data and centralising control (GameSmart). ✔Developed a CGI HTML interface on Gaming Machines to allow remote access to update configurations, reducing the need to walk to each machine and make changes (GameSmart).

Feedback from Mark’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

xneelo (Pty) LtdProduct Owner

Sep. 2022South Africa · Remote• Develop and execute a product roadmap through data-driven insights and competitive analysis, resulting in a 6% increase in customer satisfaction • Develop and implement a customer-centric vision and strategy to sustain portfolio growth and sustainability. • Utilise business requirements to drive the design and review of products, test cases, and business process designs that align with the project’s vision.

e4 Strategic.Business Unit Manager

Jan. 2018 - Aug. 2022South Africa · Remote• Managed and supported a team of 7 individuals to meet KPIs, including performance, business unit growth and quality. • Increased team velocity by 35% over 2 years through effective team performance management. • Achieved a 4.5/5 customer satisfaction score through effective client relationship management. • Performed monthly and quarterly client and vendor business review, securing a 97% vendor score. • Led negotiations of and revised two client contracts in collaboration with legal experts, including risk management. • Realised a steady operational and strategic scoring of 4/5. • Achieved a 105% of the set annual team targets in 2019.

e4 Strategic.Technical Business Analyst

Jan. 2016 - Dec. 2017Hybrid• Steered the conceptualisation of business cases for 3 high-value projects. • Performed technical analyses to ensure the successful, timely and on-budget project deployment. • Translated business requirements into business specifications. • Spearheaded the introduction of Agile methodologies and effective team management on TFS in 2017.

e4 Strategic.Development Team Lead

Jan. 2011 - Dec. 2015On-site• Led reverse engineering 4 legacy Java applications for subsequent redevelopment. • Authored at least 10 comprehensive technical specifications in guiding Developers in project management. • Guided and supported Junior Developers, including identifying key talent while implementing employee retention strategies, which resulted in three mentees achieving senior roles. • Designed robust relational SQL databases to ensure scalability and future growth.

GamesmartSenior Java Developer

Jul. 2007 - Dec. 2010South Africa · On-site• Developed and Maintained Java applications tailored to the gaming industry. • Applied a range of technologies and tools including Sockets, Multithreading, Swing, AWT, Windows, MS SQL, CGI, and C to deliver innovative gaming solutions.

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

📝

Get Recommended to New Customers

👋

Connect with Like-Minded People

💸

Raise Capital

🚀