Requests
39
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
bChannelsSystems and Operations Manager
Dec. 2021 - Jul. 2024Spearheaded the integration of three businesses, streamlining global project management operations for enhanced efficiency.
Fostered cross-functional collaboration to transform lengthy processes into streamlined workflows, boosting operational effectiveness.
Consolidated and refined reporting for KPIs, sales, and revenue, enabling quicker budgeting and informed decision-making through standardized reporting practices.
Administered Monday.com, Power BI, and SharePoint to enhance project planning, resource allocation, cost control, and overall operational efficiency.
Led and trained a team to develop Power BI reports, significantly improving reporting visibility and capabilities across the organization.
Operationalized customer success feedback across multiple business units to drive continuous improvement.
Identified and implemented project management tools, building workflows and managing change for seamless migration.
Oversaw relationships with suppliers, contractors, and third-party vendors to ensure alignment and performance.
bChannelsProgram Manager
Aug. 2018 - Dec. 2021Oxford, United KingdomManaging multiple $200k+ Channel research and analysis, distribution audit, data consolidation, partner support, benchmarking and competitive strategic analysis projects
Led a global project delivery team to enhance the effectiveness of client channel partner programs, driving measurable results for clients.
Managed Marketing Development Funds (MDF) and specialization partner programs, ensuring thorough audits and prompt payment processing for partner performance.
Developed and maintained essential documentation (proposals, Statements of Work, process guides) and created Excel and Power BI dashboards to minimize reporting errors.
Conducted rigorous testing of partner program websites to optimize functionality and user experience.
Provided comprehensive end-to-end support for partner programs and client engagements.
Oversaw global stakeholder relationships, including third-party suppliers and budget negotiations, ensuring alignment and efficiency.
Enhanced project reporting and data insights by implementing Power BI, and collaborating with various business units on data modelling and SQL queries.
Boosted productivity and clarified project timelines by introducing Monday.com, serving as a subject matter expert for broader implementation.
Strengthened cross-functional communication through informative briefings and presentations to team members and leadership.
Ensured effective resource management across multiple locations, consistently delivering projects on time and within budget.
Executed proof-of-concept implementations to assess product and project feasibility.
Negotiated supplier contracts, managed IT supplies, and organized internal and external events for stakeholders.
bChannelsProject Manager
Oct. 2014 - Jul. 2018Oxford, United KingdomLeading a team of 6 across 8 projects for IT clients ensuring budgets and resource levels were kept profitable – monitoring & development of project scope, including estimates, budgets, resources and schedules.
Designed projects from ambiguity to ascertain project intent, requirements and budgets.
Utilising report and data management skills in Sales Out reports and online web tools
3rd party management working with partners, clients and stakeholders located globally.
Delivered status reports to stakeholders for budgeting and planning purposes.
Held teams accountable for optimal performance through clear objectives, KPIs, follow-up, and performance management.
IT systems implementation – supported Operations Director in implementing a new IT and phone system
bChannelsMarketing Services Specialist
Jan. 2014 - Sep. 2014Oxford, United Kingdom- Data management and manipulation, report building
- Minute taking, event coordination and hosting – ensuring information is supplied promptly
- Client and 3rd party relationship management, dealing at all levels of the organisation
- Web development, tool and system management (includes SFDC and other bespoke CRM systems)
- Developing and executing Excel and Call Skills Training as well as implementing Buddy and mentoring systems and other internal initiatives.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
bChannelsMarketing Support Executive
May. 2012 - Jan. 2014Oxford- Contacting and profiling the organisation to assess their relevance to my client's business and products.
- Identify and recruit opportunity resellers.
- Build and maintain relationships with senior decision-makers within my target group of resellers.
- Promote the usage of our client's marketing campaigns.
- Give feedback to the client on what resellers are asking for in order to grow their businesses.
- Acting as remote support, available to answer any queries or questions from resellers or the client.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Compiled comprehensive lists describing product and service offerings.
- Handled client inquiries with exceptional professionalism and enthusiasm.
Champion Employment LtdRecruitment Administrator
Sep. 2011 - May. 2012> Administrative duties – developing my own organisation system for filing
> Data input and maintenance, taking scans of legal documents
> Maintaining website job vacancies; daily correspondence through email, fax and post
> Answering the telephone and directing calls, greeting candidates.
> Maintaining the branch's diary of appointments – co-ordinating and rescheduling appointments.
ObergineWork Placement
May. 2010 - May. 2010Oxford, United Kingdom• Creating and Producing Excel documents
• Creating templates
• Market Research
Pizza Hut UK (Yum Restaurants International)Support Manager
Nov. 2009 - Oct. 2013Oxford, United Kingdom• Great customer service
• Handling cash and card payments
• Maintaining service during peak times
• First Aid Trained
• Ensuring team members are trained to do their job properly
• Multi tasking – getting things done as quickly and as efficiently as possible
• Providing constructive criticism, praise and discipline to team members
• Complaint handling
• Stock maintenance
Old OrleansBartender, Waitress, Management Training, Christmas Coordinator
Sep. 2007 - Sep. 2009• Ability to work with others, time management; experience in dealing with difficult customers
• Effective listening, establishing a good rapport and over all being genuine and friendly
• Dexterity — ability to manage 7 or more tables at a time
• Accident Prevention and other Health and Safety aspects
• Organising the entire Christmas season and maintaining stock levels during busy periods
Wolfeboro Parks and RecreationLifeguard and Lifeguard Beach Supervisor
Jun. 2005 - Sep. 2007Supervising bathers and beach goers, ensuring that the beach was clean and tidy at all times, scheduling, weekly management meetings with other beach supervisors.
Wright MuseumGift Shop Clerk
Apr. 2004 - Oct. 2004Restocking shelves in the gift shop, as well as ringing up items to be cashed off.
Intch is a Professional Networking App for the Future of WorkSee more people like Maggie on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
451129 people
18
Technologist, Project/Program Manager
24
Data Scientist Intern @ Newell Brands
16
Program Manager @ DISH Network
64775 people
18
Technologist, Project/Program Manager
18
Senior Software Engineer @ EarnIn
42
Senior Mining Engineer @ Riot blockchain