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Work Background
ANIM obrt za računalne djelatnostiOwner
Aug. 2024Đurđevac, Koprivnicko-Krizevacka, Croatia
DhimahiDevOps Engineer
Apr. 2022RemoteDevOps automation, AWS,Terraform,CI/CD Gitlab, Grafana, Watchdog, Kubernetes
Touch Support, Inc.TechOps Technician
Apr. 2021 - Apr. 2022Remote● Assist in defining the architecture,
design, development, and automation
of core strategic technology projects
and infrastructure
● Develop software and automation
using standard Software Engineering
practices
● Design, analyze, and engineer
large-scale distributed systems
● Work with cross-functional teams to
create prototypes and/or Proof of
Concepts as needed to ensure projects
are viable and successful in a
controlled environment.
● Use in-depth product and industry
knowledge to provide technical and
business expertise to the company
● Work with the management and
various departments to ensure the
appropriate knowledge, skills, and
abilities will be available when needed
to meet evolving business needs
● Build business and technical
relationships with strategic partners
● Train and/or mentor team members
and peers as appropriate ● Identify opportunities to improve
processes and best practices
● Define and ensure security policies in
place are met, reviewed, and
constantly evolving to meet industry
needs
● Coordinate with various teams for
deployment and production support
activities
● Performing miscellaneous job related
duties as assigned
Touch Support, Inc.L2 Linux Support Technician
Oct. 2018 - Apr. 2022Croatia, Osijek
Touch Support, Inc.L2 Junior Linux Support Technician
Jun. 2018 - Apr. 2022OsijekSolving server side issues
Touch Support, Inc.L1 Linux System Support
Dec. 2017 - Mar. 2018OsijekSolving server-side issues, Plesk, cPanel, etc., Bash Scripting, Solving Magento & WordPress issues, Optimization of the same for better performance.
Golden Eagle It Technologies Pvt LtdBusiness Development Executive
Apr. 2017 - Apr. 2019CroatiaClose new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Initiate and complete proposals and presentation for new business opportunities
Protects organization's value by keeping information confidential.
TranscomFO Agent
May. 2016 - Nov. 2017CroatiaTaking incoming calls from various customers in telecommunication field, complaints handling, technical support, package activation,
S.S.D for it technologies and sales Freelance Web Developer
Jan. 2016 - Apr. 2022Osijekweb development ,Ruby on rails Wordpress,php,mysql,jquery,HTML5
Hrvatski TelekomTehnical Administrator
Mar. 2015 - Apr. 2016OsijekMy responsibilities were taking care of other agents statistics and administrating tickets on second level of support
Hrvatski TelekomCustomer Service
Jun. 2012 - Apr. 2016OsijekService desk agent for private users ,
Hrvatski TelekomTehnical agent
Jun. 2012 - Apr. 2016CroatiaAnswering to residential custumers calls and resolving their problems with services , sales , administrating every call
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