IncubetaHead of Operations | Northern Europe & UK
May. 2017 - Jan. 2019Cape Town Area, South AfricaManaging the day-to-day operations management & performance output for a team of Media Traders, focusing on the Northern-European Region, my responsibilities include:
1. Working with Traders on daily escalations, improving process, solving & documenting tech discrepancies / bugs.
2. Testing, implementing & documenting new platform features and the establishment of best-practice protocols
3. Training new individuals and structuring team to ensuring maximum motivation
4. Monitoring team & client profitability, working alongside the Traders & Northern-Europe Executive Management Team to ensure KPI's & targets are met. Core technologies used: Google Marketing Platform (GMP)
Xandr (Formerly, Appnexus)
Meta
Linkedin Ads
Twitter Ads
Google Ads