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Work Background
Fintech GalaxyOperations Manager
Apr. 2023Lebanon, Beirut- Built the vendor and procurement departments from scratch, including policy, workflows, and sourcing procedures.
- Full vendor lifecycle management of 30+ providers: onboarding, risk, contract, performance, renewal.
- Led and maintained third-party risk assessments and evaluations (e.g., Wattlecorp, Quantum Talent, GCP).
- Authorized to manage Clara Formations and handle FTG Limited licensing and SAFE note conversion with ADGM.
- Spearheaded ISO audit prep and supported regulatory readiness for CBUAE and SAMA audits.
- Executed subscription and SaaS cost optimization (e.g., Adobe, GCP, JetBrains, Zoom, Slack).
- Managed evidence collection and led internal audit activities across business units.
- Maintained approval workflows with the Head, and CEO for all vendor and procurement actions.
- Acted as operational liaison for external regulators, internal departments, and leadership during compliance cycles.
London Stock ExchangeSenior Market Analyst
Aug. 2022 - Mar. 2023Lebanon, Beirut- Delivered market intelligence and macroeconomic reports to support strategic decisions.
- Acted as main liaison for research coordination across global analytics teams.
- Introduced automation for report generation and increased publishing accuracy.
Refinitiv, an LSEG businessContent Analyst - Global Infrastructure
Oct. 2018 - Aug. 2022Lebanon, Beirut- Researched and maintained regional data content related to MENA construction projects.
- Handled QA, training, and statistical monitoring across teams.
- Participated in project onboarding, evidence review, and content calibration.
Thomson ReutersContent Associate - MENA Projects
Mar. 2015 - Oct. 2018Lebanon, Beirut- Expanded and maintained project intelligence database via outreach, research, and audits.
- Built relationships with public and private sector clients.
- Generated market opportunities and leads for business development.
WamdaContent Writer & Researcher
Aug. 2014 - Mar. 2015Lebanon, Beirut- Created bilingual content focused on entrepreneurship and innovation in the Arab region.
- Contributed to Firnas.org and the Wamda community database on MENA startups.
FreelancerContent Writer, Researcher & Reporter
Jan. 2014 - Dec. 2014LebanonDaily search on the web content for business, finance and economic news about 6 countries (Egypt, Indonesia, Pakistan, Turkey, Sudan and Jordan). Taking out best news and reporting to the PR Manager at Albaraka Bank Beirut, Lebanon.
BLOM BANK s.a.l.Internship
Jun. 2013 - Nov. 2013Beirut District, LebanonBlom Retail - Housing Department: Housing loans / Customers follow ups / Reports to line manager. - Information and Investigation Department: Communication between banks / Investigating about customers applying for loans / Calypso - Olccji programs - General information about other loans (car, personal, kafalat, esfd, tablet, credit cards...).
Fransabank salTrainee
Jul. 2010 - Jul. 2010Bednayel Baalbak, Beqaa Governorate, LebanonFour weeks training at FRANSABANK sal bednayel branch under the request and acceptance of my university. The training has resulted in capturing numerous accounts and expanding client base. In addition to excellent interpersonal, analytical, organizational and banking skills.
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