Multilingual and results-oriented Operations Manager with a diverse experience across fintech, vendor management, procurement, regulatory compliance, and data intelligence. Proven track record in designing and leading internal workflows, managing vendor due diligence and lifecycle, and ensuring regulatory audit readiness with entities like CBUAE, SAMA, ISO, and ADGM. Strategic thinker skilled at navigating high-pressure environments, optimizing tools and subscriptions, and streamlining governance and licensing operations.More...
Simon Ireland
Customer Support Manager@Nvolve Group Ltd
Verified
An MBA-qualified Customer Support Manager with over 10 years of experience driving customer success, leading support operations, and improving processes across SaaS, financial services, and BPO sectors. Proven ability to lead cross-functional teams, manage large customer portfolios, enhance customer engagement, and ensure compliance (ISO 27001). Strong background in onboarding, technical support, product training, data analysis, and stakeholder communication.
I enjoy volunteering at festivals to help people have a better experience. I love travelling, reading and playing basketball in my free time.More...
Recardo Hatoum
Content Program Manager@Fisher Investments
Verified
As a Content Program Manager at Fisher Investments, Recardo Hatoum has successfully led and managed content strategy and development for various financial products. He has demonstrated exceptional skills in project management, ensuring timely delivery of high-quality content. His achievements also include improving the content management system, leading to increased efficiency and productivity. He has also played a crucial role in driving user engagement and customer satisfaction through the creation of compelling and informative content.More...
Peter Nsanze
Design Strategist@Spective Global
Verified
Peter is a system-thinking design strategist who works in the digital innovation space to solve complex problems. He unlocks potential in organisations helping them change and innovate at pace to create better products and services.
He specialises in building and leading teams to deliver platforms which allow for new possibilities, boost business efficiency and delight their users.
Peter is also passionate about visual media production. Having worked in the London film production industry he went on to study 3D animation/VFX then to found Spective Design Studios, which is based in the UK and Uganda.
During his career he worked with UBS Bank to create Neo, an award-winning cross-asset investment platform. He designed the experiences on the Burberry World platform as well as apps for Nike and online games for the BBC. He has created memorable digital experiences and advertising campaigns for Audi, VW, Google, Faberge, Arsenal FC and was the architect of many more.
Peter has worked client-side as Global Head of Customer Experience for telcos. Was a digital transformation and service design lead on programmes at the U.K. Ministry of Justice, Thomson Teuters, Rifinitiv, Debenhams Group, The Natwest Group, BP, Genomics England and The Guardian News UK.More...
Raymond McCombs
Sales Professional@One Concern
Verified
Dynamic SaaS and Data Analytics Business Development and Account Management Leader with a proven track record in team management, client engagement, and strategic marketing. Consistently surpassing sales quotas, I excel in building lasting relationships and leveraging C-Suite connections. Known for my consultative sales approach, I specialize in identifying and capitalizing on new market opportunities, particularly within the financial, legal and commercial real estate sectors. A skilled communicator and persuasive presenter, I am adept at navigating complex negotiations and driving revenue growth. I thrive in leadership roles, combining technological savvy with a relentless drive for success. Eager to take on new challenges and contribute to the growth of innovative business ventures.More...