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Work Background
Senior Data Analyst
CapReloSenior Data Analyst
Dec. 2023Dublin, California, United StatesLed data analytics for Walmart’s largest contract, transforming raw data into actionable insights to drive business decisions. • Designed and implemented new Power BI templates for executive-level presentations, significantly improving data visualization and clarity. • Conducted thorough audits of automated reports to maintain data integrity across internal databases and systems, identifying discrepancies and rectifying them in real-time. • Managed complex data modeling projects, integrating multiple data sources to enhance decision-making processes. • Collaborated with cross-functional teams to identify and meet data requirements, providing real-time data solutions for account managers and senior executives. • Created and managed ad hoc reports for internal stakeholders, meeting tight deadlines and maintaining accuracy. • Implemented a standardized data reporting system, reducing report preparation time by 30%. • Acted as the primary point of contact between the data analytics team and executive leadership, ensuring consistent communication of business needs and data insights. • Trained junior analysts on data reporting techniques, resulting in improved team performance and knowledge sharing.
Project Manager
Crown Worldwide GroupProject Manager
May. 2021 - Nov. 2023California, United StatesSales of Americas Operation Coordinated an $11 million sale of main operations in the United States, including the creation of financial statements, organization & presentation of data to potential buyers, facilitation with investment bankers, transition of assets, etc. ESG Platform Implementation Spearheaded the adoption of an Environmental, Social, and Governance (ESG) platform by initiating a Request for Information (RFI) process, presenting finalized options to executive leadership, and managing the subsequent platform implementation, overseeing intern support for internal data consolidation and carbon emissions calculations for 2022. Internship Program Management Successfully managed the 2019, 2022, and 2023 internship programs, encompassing project selection, student onboarding, and leadership of six interns per program. Holy Grail (ERP Solution) Led a transformative project to establish a comprehensive data repository, involving rigorous testing protocols to ensure data accuracy and integrity. Successfully integrated disparate data silos, forging critical backend relationships, and fostering seamless data consolidation for organizational efficiency. Senior Financial Analyst for CEO Generated insightful reports and dashboards in Excel and Power BI, analyzing operational data, assisting in financial planning and analysis, establishing new Key Performance Indicators (KPIs), and optimizing internal processes. Effectively communicated with global stakeholders and executives to meet evolving business needs while working closely with IT, finance, operations, etc. to execute.
Senior Business Analyst
Crown Worldwide GroupSenior Business Analyst
Oct. 2018 - Nov. 2023Hong KongAfter my internship/extension, I was offered a full time position to continue on the same project while also adopting new responsibility in other related areas. I got to continue traveling for work spending several weeks in London, Manila, and New York. One of the highlights of my new role was coordinating the same internship program I started the company with for the 2019 batch of new grads. • Reduced the Move Management Process by 23% through collaborative efforts. • Enhanced global utilization of a critical internal process by 16% by streamlining and improving processes which led to an increase in profitability YoY by 8%. • Devised and executed a marketing campaign to increase internal project awareness. • Developed proficiency in Excel, utilizing pivot tables and macros for robust reporting and visualization. • Coordinated week-long workshops in Manila, London, and the APAC manager's meeting. • Created UML-coded workflows in LucidChart to capture end-to-end business processes and recommend improvements. • Presented proposals to global executive officers and leadership for new Shared Services Center initiatives. • Contributed to the successful implementation of a new Shared Services Center, including floor plan renderings, seating plans, headcount allocation, and global standardization coordination. • Collaborated directly with the CEO on various initiatives and ad hoc reports to inform strategic business decisions, utilizing microsoft office applications. • Consistently executed projects and liaised with cross functional teams working closely with IT, finance, marketing, etc.
Business Analyst Intern (Extension)
Crown Worldwide GroupBusiness Analyst Intern (Extension)
Aug. 2018 - Oct. 2018Singapore; Jakarta, Indonesia; Mumbai, India; Shanghai, China; Hong KongUpon the completion of my summer program, I was offered an extension in order to continue forward with the next stage of the project. - Traveled across Asia visiting crown offices in order to capture the various differences in the move management process from location to location - Presented to country managers and key stakeholders - Created UML coded workflows for each location - Reported directly to the CEO of the APAC region
Business Analyst Intern
Crown Worldwide GroupBusiness Analyst Intern
Jun. 2018 - Aug. 2018Hong KongThe scope of this project was to break down the move management process which dictates how crown transports people and goods from one location to another. - Analyzed an integral process flow in order to identify inefficiencies and gaps - Interviewed stakeholders across business functions - Developed multiple UML coded workflows to visually map out the current process - Directly reported to the CEO of the APAC region throughout the course of the project - Presented findings to the board of directors
Teaching Assistant
San Jose State UniversityTeaching Assistant
Sep. 2017 - May. 2018San Jose, California• Conducted research for a professor in the School of Management • Graded assignments, quizzes, and tests • Compiled study guides, tests, and assignments
Management Intern
Macy'sManagement Intern
Jun. 2017 - Aug. 2017Sacramento, California• Learned how to successfully manage a body of 25-30 people • Taking in reports/raw data and translating it into actionable items • Driving sales in a competitive retail environment • Completed an 8 week project that increased sell-through in one department by 28% and presented my findings in front of our district vice president and his team
Restaurant Risk Review, Server, Host
BJ's Restaurants, Inc.Restaurant Risk Review, Server, Host
Jun. 2016 - May. 2018• Perfected upselling techniques • Developed excellent communication and social skills • Employee of the month
Server
Olive GardenServer
Nov. 2014 - Jun. 2016• Catered to the needs of guests with a smile and can-do attitude • Maintained my role in a cohesive team by stocking, cleaning, and running food whenever I had time
Manager
McDonald'sManager
Oct. 2013 - Nov. 2014• Ran a shift, dealt with customer complaints, temporarily filled positions where there was lag • Awarded employee of the month, as well as, youngest person to be promoted to manager – out of the 28 McDonalds – in the franchise I worked under • Completed an eight-week management course in food service
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