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Work Background
Think ConsultingTechnical Program Manager, Consultant
Dec. 2022• TCG: Gained a 20% increase in efficiency by devising a budget supporting a $15M project and leading requirements-gathering tasks for a ground-up integration engine development in Azure. Delivered complex solutions for data management, integration, infrastructure, and security work streams at TCG, in line with the needs of business and technical stakeholders.
• MishMish International: Governed the launch of a community startup product at MishMish International by overseeing the ideation, definition, and planning phases along with ensuring a strategic approach to product development and market entry.
• WES: Spearheaded the turnaround of Salesforce Sales Cloud CRM, Experience Cloud implementation and SAP at WES, while optimizing work streams, revisiting timelines, integrating business operations, sustaining vendor relationships, and achieving a 30% reduction in monthly transformation costs. Shaped, designed, and executed a strategic marketing plan for the Social Impact team at WES, contributing to the organization's broader objectives while maintaining a focus on effective CRM implementation
EPAM AnywhereSenior Product Manager
Oct. 2020 - Nov. 2022Shepherded cross-functional teams in the successful conception, development, and launch of innovative products, showcasing a strategic approach to product management and achieving business objectives. Drove product lifecycle management, from ideation to market launch, by employing data-driven decision-making, market research, and collaboration with engineering, design, and marketing teams.
• EPMO: Enforced best Agile practices by streamlining meetings, incorporating new tools, aligning on RACI, and enhancing communication channels, cultivating a collaborative and efficient work environment. Served as a key contributor, skill advisor, assessment committee member, and trainer, and elevated the proficiency of teams.
• EPIC Games (Mobile): Revitalized Epic Games (Mobile) through collaborative initiatives with other applications, unlocking an additional $0.5M in revenue by defining the overall mission, vision, and long-term strategy for the Android mobile application. Achieved a 10% enhancement in user onboarding and retention rates as well as 15% improvement in the delivery process by implementing production schedules and release strategies. Increased program launches by 10% through establishment of Tableau reporting, in collaboration with the data engineering team.
• EPAM Anywhere (HRMS): Boosted staffing matches from 60% to 80% by analyzing processes, building a backlog, and prioritizing initiatives aligned 100% with the company's OKRs for remote hiring. Reduced recruitment and onboarding timelines from five to three weeks by leading product development operations for talent acquisition, hiring, and staffing processes.
MiratechSenior Project Manager, Consultant
Feb. 2018 - Sep. 2020Facilitated the adoption of Agile methodologies, fostering a more adaptive and efficient development process. Validated the results of developed/fixed functionalities, ensuring the delivery of high-quality software products. Offered rigorous testing processes to guarantee the reliability and accuracy of the developed features.
• UHG: Managed the agile transformation from Waterfall to Scrum, resulting in a remarkable 25% improvement in velocity.
• EDETEK: Contributed toward improved data accuracy and a significant 20% decrease in data processing time by leading top accounts for clinical data collection and analysis as a Project Manager at EDETEK.
AeromexicoSenior Manager, Corporate Strategy Planning
Jun. 2017 - Jan. 2018Mexico City Area, Mexico• Provided operational direction to team members in researching and proposing a new product in a high-end niche, securing a $50M contract and establishing a long-term partnership with a private jet company.
• Delivered expert-level supervision to staff members in developing a 5-year fleet plan strategy worth $19M annually, which maximized potential network revenue by $0.6B and gained an additional 5% MRO savings.
Delta Air LinesManager, Planning and Revenue Management Development
Nov. 2012 - Jun. 2017Atlanta• EPMO leadership: Manages portfolio of products and projects for Planning, Revenue Departments; leads cross-functional teams of 50+ through full SDLC and agile transformation
• Generated an annual value of up to $25M and ensured the timely and efficient delivery of high-impact products by providing a diverse portfolio of products for network planning and revenue departments.
• Accomplished a notable 10% reduction in turnaround time for the fulfillment of complex technical projects, along with meeting publicly announced timelines and enhancing overall project efficiency with multiple cross-functional teams.
• Facilitated informed decision-making with a 90% success rate by enabling a comprehensive evaluation of main commercial drivers and incremental revenue opportunities.
• Increased data accuracy by an impressive 15% by conducting assessments of business processes, related data, and data sources, for proposing solutions for infrastructure improvement.
Delta Air LinesSenior Specialist, Network Planning Development
Sep. 2010 - Nov. 2012Greater Atlanta Area• Planned, initiated, controlled, and executed 3-5 projects annually for M&A and business operations, totaling up to $2M in value. Defined comprehensive roadmaps, handled backlogs, documented business requirements, enhanced UI/UX designs, and upgraded hardware. Improved reporting functionalities to ensure optimal alignment and performance.
• Achieved 100% alignment between business goals and software capabilities for a portfolio of Network Planning products.
Delta Air LinesSenior Analyst, Agency Sales Development
Feb. 2009 - Aug. 2010Greater Atlanta AreaCreates a strategy and monitors performance for a portfolio of high-value contracts, leads M&A processes, facilitate automation Facilitates calibration and implementation of the sales contract automation tool for Agency Sales department Combines 323 Air France and Delta/ KLM agency sales contracts worth $639M, generating $6M in synergies
Redesigns commission strategy and prolongs 107 West region contracts worth $667M, increasing revenue by 7%
Delta Air Lines, IncIntern – International Network Analyst
May. 2007 - Aug. 2007
Northwest AirlinesSenior Analyst, Agency Sales
Jan. 2008 - Jan. 2009Greater Minneapolis-St. Paul Area• Launched a strategic agency product for Northwest/KLM, yielding an annual revenue increase of $6M, while concurrently reducing contract costs by $0.5M for top US accounts (American Express, Carlson Wagonlit) and Canadian agencies; managed a portfolio with a total worth of $1.4B in revenue and $29M in annual commissions.
• Implemented a recommission strategy resulting in a 7% increase in revenue and developed an M&A strategy for Delta/Northwest/AirFrance/KLM agency products, renewing 107 West region contracts worth $667M in revenue.
Embry-Riddle Aeronautical UniversityResearch Assistant
Sep. 2005 - Sep. 2007
AeroSvit Ukrainian AirlinesIntern - Strategic Market Analyst
May. 2006 - Aug. 2006
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