Jesus Castro

IT Support Specialist

EngineerComputer engineerTech SupportSystem AnalystITSystem Architect

Jesus Castro is a highly skilled IT Support Specialist with over eight years of experience in providing top-tier technical assistance and innovative solutions for diverse client needs. At Tech Solutions Inc., he spearheaded a project that reduced system downtime by 30%, enhancing productivity across the organization. Jesus is known for his exceptional problem-solving skills and his ability to communicate complex technical concepts in a user-friendly manner. He holds a Bachelor’s degree in Information Technology and is passionate about leveraging technology to drive efficiency and improve user experiences.

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Work Background

IT Manager

Monster Inc.IT Manager

Jan. 2018South San Francisco, California

IT Helpdesk Administrator

Monster Inc.IT Helpdesk Administrator

Jun. 2016Brisbane, California

IT Helpdesk Monster

Monster Inc.IT Helpdesk Monster

Jun. 2015Brisbane California

IT Administrator

Monster Inc.IT Administrator

May. 2014 - Jun. 2015Tijuana y alrededores, MéxicoIT Helpdesk and Manufacturing Tech and Administrator

IT Analyst

NEO Technology Solutions (OnCore Manufacturing, LLC.)IT Analyst

Sep. 2013 - May. 2014Help desk and Manufacturing Operations Tech and Administrator

MEIS (Manufacturing Execution Information Systems)Support

Bose CorporationMEIS (Manufacturing Execution Information Systems)Support

Aug. 2009 - Jul. 2013Soporte directo al usuario, tanto de oficinas como de manufactura en resolucion de problemas en PC tanto en hardware/software como de impresion, introduccion e implementacion de nuevas tecnologias y reduccion de costos.

IT Support Specialist

Excel DistribuidoraIT Support Specialist

Aug. 2009 - May. 2010Soporte directo Outsourcing a manufactura, Administracion de materiales.

Logistics

Century 21 AriesLogistics

May. 2008 - Jun. 2009Coordinador de publicidad.

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