Jesus Castro is a highly skilled IT Support Specialist with over eight years of experience in providing top-tier technical assistance and innovative solutions for diverse client needs. At Tech Solutions Inc., he spearheaded a project that reduced system downtime by 30%, enhancing productivity across the organization. Jesus is known for his exceptional problem-solving skills and his ability to communicate complex technical concepts in a user-friendly manner. He holds a Bachelor’s degree in Information Technology and is passionate about leveraging technology to drive efficiency and improve user experiences.More...