Noom Inc.Health Education Division Manager
Jun. 2018 - Jan. 2021Lockhart, Texas, United States · RemoteContributed to the transformation of the direct-to-consumer health space through involvement with Noom, a groundbreaking weight loss program rooted in the psychology of health and weight loss. Played a key role in managing one of the largest teams of health coaches and educators in the industry. The rapid scaling of operations and the demand for innovative leadership significantly contributed to my professional growth as a leader.
- Led a virtual health team of over 2,700 members, promoting team cohesion, effective communication, and adherence to protocols. - Created and implemented training programs and protocols, leading to an increase in employee adherence that resulted in an increase in retention of users. - Initiated and managed change management efforts, facilitating the rapid expansion of the health/coaching team from 150 to over 2,700 team members in under 12 months. - Orchestrated weekly, all-team virtual meetings, including developing communication strategies, preparing presentation material, coordinating guest appearances and organizing special events.