Intouch SolutionsSenior Product Manager, PMC
Feb. 2010 - Jun. 2015• Served as company’s only Product Manager, responsible for overseeing multiple products in various stages of their life cycles as well as establishing a Product Management practice in the organization
• Duties included driving product strategy for a portfolio of social media software products, performing technical product management tasks (competitive analyses, product roadmaps, feasibility assessments, requirements writing, release planning, agile development management, and usability testing), working with Business Development staff for public marketing efforts (press releases, website launches, event support), training internal staff on new products, meeting regularly with company subject matter experts for innovation and insights, establishing product support procedures, engaging in client calls and onsite visits, working with legal staff for product contracts as well as intellectual property protection, and supporting product implementations