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Work Background
Evolve HubDirector of Operations
Jan. 2024Dubai, United Arab Emirates · RemoteAt Evolve Hub, we understand the intricacies of small business operations. Our expertise lies in not just identifying the bottlenecks but in crafting tailored solutions that breathe new life into your business. This is your chance to not only find solutions but to transform your business operations in ways that align with your original vision and passion.
Conscious LeadersOperations Manager
Jun. 2020 - Jul. 2023RemoteAssisted with company rebrand, created new website and built in Squarespace.
Social media drafting and schedulling
Upload of monthly podcast, using Podbean and then highlighting on website
Assist with diary management and meetings
Google drive administration
Supporting book launch event
Co-ordination of Conscious Leaders meetings
Estelles Makeup and BeautyOperations and Business Support Manager
Feb. 2020Histon, England, United Kingdom · HybridSupported the business owner with expanding her business and sourcing new premises for her salon.
Management of builders and contractors for salon refit
Creation website
Providing HR documents and recruitment assistance
Compiling business contracts Keeping business legalities up to date
Assisting with the opening of the new Skin Lounge
Shop refit management
Sara Slade InteriorsOperations Manager
Jun. 2018 - Dec. 2022Cambridge, England, United Kingdom · On-siteStreamlining of business processes
Financial Support with invoicing and book keeping
Business operations Management
Client Management
Project Management
Office Management
HR Support
Google Administration
FreelanceBusiness Operations Manager
Jan. 2018Cambridge, England, United Kingdom · HybridSupporting other soloprenuers, SMEs, Coaches, start ups and companies with their business operations, taking away their daily headaches to allow them to concerntrate on the things they love to do.
I work mostly remotely with clients in Europe, US and Australia.
Condor Creative HQOperations Director and Company Secretary
Sep. 2017 - Apr. 2018London, United Kingdom
Kubo HQOperations and Commercial Director
Sep. 2017 - Apr. 2018Cambridge, United Kingdom
Mohawk (Hong Kong) LimitedOperations Director
Jun. 2016 - Jun. 2018Hong Kong
Mohawk AgencyHead of Operations
Jun. 2016 - Sep. 2017London/CambridgeMohawk are a creative agency, with offices in London, Cambridge and Hong Kong. They create award winning ideas, raising brand awareness and creative strategies, from print, digital, events and social awareness. Serves as a company leader, overseeing day-to-day operations and focusing on the long-term interests of the business. Pursues new business opportunities and manages functions such as company associations, employee activities and evaluations, and other matters that relate to a company's operations. Plays an important role in corporate and commercial management, including accounts and HR.
Mohawk AgencyHead of Internal Operations
Apr. 2011 - May. 2016London and Cambridge, United Kingdom•Managing new business opportunities and potential client relationships; from initial requests for information through to successful on-boarding of a client at which point the processes passes to the project team
• Preparing new business documents and presentations, creating weekly/monthly forecasts on revenue/target management and agency social media presence
• Continuously review supplier and third party spend, eliminating unnecessary costs and reviewing contracts and services where necessary
• Contribute to the employee experience; overseeing the maintenance of working environments, IT systems, business tools and reviewing these to support continuous improvement as the agency develops and grows
• Ensuring working environments and practices adhere to legislative requirements whilst maintaining the desired agency environment
• Work with the management team to generate and manage communications to the wider agency in regards to updates and changes for new business, environment, systems and tools
• Account Director for The Guardian US and The Guardian Trade Marketing team, delivering on various projects, across the UK, East and West Coast US.
Sentec LtdExecutive Assistant (Contract role/Maternity cover)
Mar. 2010 - Apr. 2011Cambridge, United KingdomSentec is the world-leading supplier of smart grid and metering technology, providing innovation and product development for energy management and the utilities industry. Supporting the four Directors of the business with executive administration, diary and meeting management · Arranging extensive national and international travel itineraries for the Directors · Managing logistics for board meetings, preparing relevant board papers from various business units and minute taking in the meetings · Management of conference logistics and preparation for internal conferences · Preparing and maintaining the asset management register · Preparing RFI and RFP documentation to enable new business growth within the business
Savoir Faire CambridgeOwner and Director
Jun. 2009 - Apr. 2011East Anglia, UK
Network RailProject Manager Change
Jan. 2003 - Jun. 2009Network Rail, run, maintain and develop Britain’s rail tracks, signaling, bridges, tunnels, level crossings and many key stations. With over 130,000 employees, from ground staff, to those working within the project and territories teams. During this role I reported to the Technical Service Director and Head of Health and Safety for Network Rail. Working with the relevant Executive Sponsors and Functional Directors to agree remit and success criteria of ‘change’ projects
Manage the development and delivery of change projects in compliance with company processes and procedures
Project Safety Leadership Group (PSLG) secretary, being the first point of contact for CEO’s and directors of every major engineering and railway sectors for the delivery of safety improvement of the UK rail network
Manage the production of project management plans for change projects
Discussing and implementation of key performance indicators (KPI’s) and reporting back to board level
Prepare reports for Engineering, Systems and IT functions throughout the Technical Services Department with over 300 employees
Support the Technical services director with all administration for his 13 key reports, including PA’s and Team Organisers.
WSP | Parsons BrinckerhoffProject Secretary
Jan. 2001 - Dec. 2003Manchester, London and Isle of Mann
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