LinkedInGlobal Head, Value Added Services and Customer Success
Dec. 2014 - May. 2017Greater Chicago AreaI managed a $3B Annual Recurring Revenue portfolio at LinkedIn, overseeing a 180-person global team across Professional Services, Tech Consulting, and Education. With a focus on driving revenue growth and enhancing customer satisfaction, I developed a comprehensive business plan and new service offerings that monetized value-added services. Additionally, I demonstrated leadership and strategic vision by establishing a professional services team and product offering from the ground up, positioning the business for long-term success and fostering strong, enduring customer relationships.