Requests
0
0Applied by 1
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💸75%
Marketing
✔️75%
IT
🖥️75%
Data Entry
Geos
🇦🇪25%
United Arab Emirates
🇮🇹25%
Italy
Work Background
Virtual AssistantVirtual Assistant
Dec. 2025Jakarta, IndonesiaRemote & In Person VA
JivaInside Sales Manager (Start Up Agritech Company)
Oct. 2024 - Sep. 2025
JivaCustomer Success Manager
Oct. 2022 - Sep. 2024Jakarta Raya, Indonesia
J&T Cargo (PT Global Jet Cargo)Consultant / Sales Advisor (Start Up Internasional Logistic Company)
Jan. 2022 - Mar. 2022Jakarta Utara, Jakarta Raya, Indonesia
ShipperIndoor Telemarketing Manager (Start Up Agregator Logistic Company)
Mar. 2021 - Jan. 2022South Jakarta
CakapTelemarketing Study Advisor Manager (Start Up Edutech Company)
Dec. 2020 - Feb. 2021KebayoranDirect report to COO Manage 12 Study Advisor Agent and 2 Study Advisor Supervisor Create SOP and develop OKR & KPI target Propose for scheme sales Incentive remuneration Manage all floor strategy Develop telesales system (CRM & PABX) Conduct recruitment and also training development due to manage turn over Regular Interdepartemental meeting coordination Colaborate with marketing team for create internal & external campaign marketing for boost up sales performance Monthly sales presentation performance review Create yearly sales plan target Sells all variant online foreign languages course : - English - Mandarin - Japanese - Bahasa Sell all variant course methode : - Private - Semi Private - Club - Chat Focus Market : - Adult - Kids - B2B - B2C Selling Methode : - Outbound (Cold call, Existing,Lapse) - Inbound (Call & Digital Merketing)
RPX One Stop LogisticsSr Manager Telesales & Telecollection & Head Operation BPO Telecenter
Oct. 2019 - Jun. 2020Kelurahan Pondok PinangHolding PT RPX Group Direct report to GM Sales GM Finance and matrix to VP Sales Manage : - 20 Telesales agent with 4 SPV - 10 Deskcoll agent with 1 SPV - 10 Account Manager with 2 DSM Sells one stop logistic Solution products : - First miles (Express shipping internasional & domestic : land air sea & multimoda and custom clearance) - Middle miles (Transit Warehouse & Distribution Trucking /Fleet) - Last miles (Warehouse dedicated & shared and Express 3PL logistic) Create SOP Set OKR & KPI Maintenance weekly performance review Attend & present monthly bussiness review Manage BPO Call center operasional
RPX One Stop LogisticsSr Manager Field Sales Ecommerce
Aug. 2018 - Sep. 2019Pondok Pinang, Jakarta Raya, IndonesiaAll Segmented Market Customer Base (Market Place,B2B,B2C,C2C,B2B2C) Direct report to GM Sales E-commerce and matrix to VP Sales Manage 10 Account Manager (AM) with 2 District Sales Manager (DSM) Running the team with zero base customer with 30% growth sales revenue performance in monthly basis Create SOP set OKR & KPI Weekly sales pipeline review activity Regular joint canvacing sales call activity Bussines review monthly presentation Create push pull marketing for internal & external Handle recruitment training development and manage turn over Manage sales exhibition event Manage sales kick off and Sales Gathering Activity
FedExSr Manager Telesales (Internasional Logistics Company)
Nov. 2015 - Jul. 2018Pondok Pinang, Jakarta Raya, IndonesiaPT RPX Holding as License of Federal Express (FedEx) Direct report to VP of Sales Manage 20 telesales agent with 2 SPV Sells Express Internasional Shipping (Export & Import) Focus market : B2B & B2C customers Call center operasional focus : - Inbound sales (Push Pull Marketing) - Outbound sales (Cold calling, Existing, Lapse) Create Campaign Marketing Loyalty Program for internal & external Handle recruitment & training development also manage turn over Develop telesales telephony system (CRM & PABX) Lead interdepartemental coordination due to empower maximum sales performance Bussiness review monthly presentation Create SOP Set OKR and KPI target
AEGONHead of Call Centre (Brooker Life & General Insurance Company)
Oct. 2014 - Oct. 2015Jakarta Selatan, Jakarta Raya, IndonesiaDirect report to GM Sales Handle 1 main Call Center Manage 150 telesales agents with 15 SPV and 2 Telemarketing Jr Manager Manage operasional partnership with many Banking company and many Insurance company Sells variant products of Life Insurance Set OKR and KPI Create campaign callendar from each bussiness partner Regular weekly bussiness presentation review Maintenance recruitment & development training also manage turn over
AegonTelemarketing Junior Manager
Jul. 2013 - Oct. 2014Jakarta Selatan, Jakarta Raya, IndonesiaDirect report to Head of Call Center Handle 1 Call Center off site Manage 40 telesales agents with 4 SPV Manage operasional partnership with Banking company and Insurance company Sells variant products of Life Insurance Create SOP Set OKR and KPI target Create campaign callendar Regular bussiness monthly presentation review
PT First Media ProductionTelesales Department Head (Broadband Internet & Pay TV Company)
Oct. 2009 - Jul. 2013Karawaci, Banten, IndonesiaDirect report to Division Head Manage 100 telesales agents with 10 SPV Handle operasional call center activity : - Inbound sales (Push Pull Marketing Activity) - Outbound sales (Cold Calling, Existing, Lapse) - Retention (Winback / Churn) Set up Telesales telephony system (CRM & PABX system') colaborate with IT departement Create sales motivational program for boost up sales performance Lead interdepartemental regular meeting coordination for empower sales performance
PT Avrist AssuranceTelemarketing Manager (Life Insurance Company)
Aug. 2009 - Nov. 2009Jakarta Selatan, Jakarta Raya, IndonesiaDirect report to Sr Manager Telemarketing Manage 30 telemarketing agent & 3 SPV Manage operasional partnership with Banking company
CignaTelesales Officer & Telemarketing Senior Supervisor (International Life Insurance Company)
Jul. 2004 - Aug. 2009Jakarta Selatan, Jakarta Raya, IndonesiaDirect report to Asst Manager Telemarketing Manage 15 Top best telemarketing agent Members of Hot Wheel Clubs Agent (Best of the Best Telemarketing Agent) Winner of Yearly Best Telemarketing Agent
Intch is a Professional Networking App for the Future of WorkSee more people like Heni on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1534467 people
20
Regional Program Manager I ASEAN I Oracle @ Oracle Corporation
28
Creative Director @ SBD Ltd
18
QMS Manager
463753 people
20
Administration
16
Entrepreneur
19
Manager HR Generalist @ Jatis Mobile, PT. Informasi Teknologi Indonesia