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Work Background
Community Health SystemsDemand Planning Manager
Aug. 2022 - Nov. 2023Davidson County, Tennessee, United States• Managed PACS and CPACS system upgrades, coordinating cross-functional teams across multiple states.
• Implemented new EHR functionalities in Medhost, Cerner, and Pulse, enhancing system efficiency.
• Guided and introduced a new demand management process, resulting in measurable improvements in demand tracking; giving more transparency into where a demand is within the process.
Blue Cross and Blue Shield of MinnesotaProduct/Program Manager
Oct. 2018 - Jun. 2022Saint Paul, Minnesota• Provided oversight and planning over all Epic initiatives involving provider partners while enhancing data analytics and member insights.
• Communicated enterprise vision for data sharing with external health systems and internal teams.
• Managed issue backlog, ensuring timely completion of tasks with Epic and internal teams.
• Facilitated cross-organizational and vendor communications, improving collaboration.
• Reported to executive suite on Epic project status and data analytics opportunities.
Mayo ClinicSr. Project Manager
Apr. 2016 - Jul. 2018Rochester, Minnesota Area• Led Mayo Clinic's Epic implementation, managing the replacement of 90,000+ medical devices across multiple states, while ensuring timely project completion.
Erie InsuranceSr BI Project Manager
Oct. 2014 - Nov. 2015• Directed ERIE Insurance's Business Intelligence Project, improving strategic decision-making and sales.
GNet GroupSr BI Project Manager
Feb. 2014 - Oct. 2014Minnesota• Managed GNET Group's analytics projects, fostering long-term client relationships and project success.
Beacon Hill Technologies (EngagePoint)Sr Project Manager
Mar. 2013 - Sep. 2013St. Paul, MN• Guided best practices for MNSure portal, improving efficiency and citizen access to affordable healthcare.
• Managed project timelines and deliverables, ensuring timely implementation of the MNSure e-commerce site.
• Collaborated with cross-functional teams to enhance system functionality and user experience.
• Analyzed project performance metrics to optimize processes and achieve measurable results.
Provided strategic oversight, fostering expedient and effective project execution
•In addition I worked in an Agile environment encompassed with a waterfall methodology to implement all pertinent systems in support of the health care reform.
Express ScriptsSr Project Manager
Jul. 2012 - Nov. 2012Bloomington, MN• Led initiatives to establish project management rigor, enabling seamless merger of critical systems.
• Developed robust project management processes, ensuring successful system integration.
• Reported directly to executive management, facilitating strategic decision-making.
• Coordinated cross-functional teams, achieving measurable improvements in project outcomes.
Sutter HealthSr Project Manager
Oct. 2011 - Feb. 2012• Led pilot project to identify low-impact entities for EPIC rollout, ensuring minimal disruption to patient care.
• Reported directly to EPMO and executive management, fostering transparent communication across the enterprise.
• Guided project to successful completion, enhancing operational efficiency and reducing patient care interruptions.
Fairview Health ServicesProject Manager
Sep. 2010 - Oct. 2011• Led EPIC system development and implementation across three hospitals, ensuring seamless integration.
• Developed 110 interfaces with multiple systems, enhancing operational efficiency and patient care.
• Reported directly to executive management, maintaining transparency and fostering collaboration.
• Minimized patient care disruption during system rollout through meticulous planning and execution.
Merida CorpOwner
Jul. 2006Through my organization I have provided Project Management coaching and mentoring services to PMI affiliates as well as executing PM services for organizations such as Mayo Clinic, Sutter Health, Stanford Hospitals and Clinics, Fairview Hospitals, University of Minnesota Medical Center, Kaiser Permanente as well as other organizations in a non clinical space.
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