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Network Power<100 people
Roles
🧨83%
Consulting
🔥66%
Startup Founder
✨66%
Business Owner
Geos
🇸🇬16%
Singapore
🇺🇸16%
United States
Work Background
Sunroad EnterprisesInternet Sales Manager
Jun. 2024 - Dec. 2024Chula Vista, California, United States• Leveraged CDK and TheCRM systems to track leads, manage customer relationships, and close sales.
• Proactively communicated via text, calls, and emails to increase dealership visits and lead conversion rates.
• Exceeded monthly sales targets by building trust and rapport with clients.
AT&TManager on Duty
Sep. 2022 - Mar. 2024Honolulu, Hawaii, United States• Managed premium customer accounts, achieving a 95%+ first-call resolution rate.
• Successfully led a team as Acting Manager, implementing sales strategies to boost upsells and retention.
• Enhanced customer loyalty by 10% through personalized service and effective problem-solving.
Calls Ninja, Virtual BDCCEO / Founder
Mar. 2021San Diego, California, United States• Managed a team dedicated to handling follow-ups, customer care, and appointment scheduling to empower salespeople.
• Implemented retention strategies to boost productivity and improve customer relationships.
• Achieved a significant increase in sales productivity and long-term success for salespeople.
Mossy HondaInternet Manager
Mar. 2020 - Mar. 20213615 Lemond Grove Ave. Lemon Grove, CA 91945• Boosted digital lead conversion by 20% through optimizing online sales funnels and follow-up processes.
• Negotiated high-ticket vehicle purchases to ensure maximum profitability and customer satisfaction.
• Implemented CRM best practices, increasing efficiency and closing rates.
Safe Tours, Valle de GuadalupePresident & CEO
Jul. 2019 - Aug. 2022Tijuana, Baja California, Mexico• Planned and executed customized trips for clients in Baja Wine Country, Baja North, and Valle de Guadalupe, Mexico.
• Collaborated with a team to ensure seamless event planning and execution, exceeding customer expectations.
• Increased customer satisfaction and loyalty through personalized trip experiences and exceptional service.
Wireless AdvocatesWireless Manager
May. 2019 - Aug. 2022Honolulu, Hawaii, United States• Surpassed sales targets by 130%+, specializing in premium wireless plans and high-end device sales.
• Trained and led a high-performing sales team, increasing revenue through consultative selling.
• Utilized data analytics tools (GERS, Prism) to track sales performance and optimize strategies.
E & C Your Friendly Car Guys, LLC.CEO
Mar. 2019 - Mar. 20202471 Main St. #10• Brokered sales of high ticket items in land, sea, and air, educating customers on top-notch purchases and saving money.
• Led team building, social media marketing, sales, training, and CRM expertise at E & C Your Friendly Car Guys, LLC.
Westcott MazdaSales Executive
Sep. 2014 - Feb. 20192800 National City Blvd.• Closed high-ticket transactions consistently as a top sales performer at Westcott Mazda.
• Developed lasting relationships with premium clients, ensuring repeat and referral business.
• Mentored junior sales reps, resulting in a 15% boost in overall team performance.
Frank MotorsProduct Sales Specialist
Jan. 2014 - Sep. 20143150 national city blvd., national city, ca., 91950• Achieved a 98% customer satisfaction rating by fostering strong client relationships.
• Drove repeat business through trust-based selling and exceptional service.
Petro Parts, LLC.Wharehouse Manager
May. 2013 - Sep. 20132252 main street #12, chula vista, ca. 91911• Managed warehouse operations including receiving new merchandise and utilizing forklift for efficient handling.
• Oversaw the receipt of all merchandise in the Crescendo and Solucomer systems to ensure accurate inventory tracking.
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