CapgeminiProject Manager
Jan. 2016 - Sep. 2019Turin, Italy · On-siteI managed several projects focused on reviewing and optimizing sales, approval, and disbursement processes for personal loans, both in self-service and branch modes, conducted for a major Italian banking institution. These projects involved multichannel integration in a complex technical environment, characterized by three levels of integration, two orchestrators, and the use of five main technologies (Angular, Java, COBOL, IIB, SQL). In the last year, I coordinated an international team of 40 individuals with multidisciplinary skills. My responsibilities included planning, risk identification, budget monitoring, and ensuring the quality of produced documentation. I effectively communicated with individuals from diverse cultures to prevent misunderstandings and foster an inclusive work environment. I managed time zone differences to facilitate efficient communication and collaboration. I demonstrated skills in building and managing a cohesive team through digital communication channels, establishing a virtual work environment that promotes transparency, accessibility, and information sharing among all team members.