Air Line Pilots AssociationSenior Communications Advisor, Merger Relations
Jun. 2008 - Oct. 2009United States, CharlottesvilleDirected the strategic communications framework for the Northwest/Delta Airlines merger (through the union), one of the largest airline consolidations in U.S. history, serving as senior advisor to the Master Executive Council (MEC).
Acted as primary spokesperson during a highly visible, union-led transition, managing national media inquiries and delivering clear, consistent messaging in an environment of heightened scrutiny and uncertainty.
Developed and executed comprehensive merger-related communications across internal, external, and governmental channels, ensuring alignment among pilots, union leadership, corporate executives, and federal regulators.
Authored messaging for Congress for the merger.
Directed national pilot engagement strategy across all Northwest hubs, creating and implementing communications programs that informed, unified, and motivated more than 5,000 pilots during the transition.
Served as Editor-in-Chief of the MEC pilot magazine, producing timely, accurate, and transparent communications to address concerns, share updates, and reinforce trust among union members.
Led executive media training for MEC leaders, preparing them for high-stakes press conferences, government hearings, and stakeholder negotiations.
Represented the MEC as a national panelist and subject matter expert on merger communications, reinforcing leadership credibility and ensuring message consistency across all merger phases.
Oversaw crisis communications and rapid response strategies, mitigating reputational risk and maintaining pilot confidence throughout a politically charged and operationally complex integration.