DatapipeSenior Account Executive
Apr. 2012 - Jun. 2018New JerseyOwn key accounts and act as the primary decision-maker in collaborations with sales and technical staff. Quickly translate concepts and gain insight into issues, process gaps, risks, and client needs/concerns. Act as a Technical Trusted Advisor in support of team members and heads of departments. Continuously build rapport and solid relationships with stakeholders to promote efficiency and timely delivery of requirements. Cultivate ongoing account success via upselling, referrals, and contract renewals. Oversee teams made up of OS support, network, monitoring, project management, database administrator, and software personnel. Notable Achievements:
• Aided in the transition during the acquisition of Datapipe by Rackspace in 2017; supported team members as a resource for acclimating into new roles.
• Exceeded quotas by 268% in H2 2017; 127% in H1 2017, and 118% in H2 2016.
• Negotiated client contracts valued between $5K and $100K/month over multiple year commitments.
• Recognized for growing clients from $10K to $100K a month by expanding services used over multiple years.
• Invited by client and served as Keynote Speaker for SQA Quality College Cloud Symposium on GxP adoption in the cloud. (2015 /2016).
• Added to End of Day Panel by panel request due to expertise in GxP and cloud provider solutions.
• Managed audits and follow-ups by engaging expertise in PCI, HIPAA, PII, PHI, and GxP (GLP, GMP, etc.).
• Developed the first standard on processing and pricing Datapipe client renewal contracts