Customfleet (UK) Ltd.IT Manager
Jan. 1997 - Jan. 1999Cumbria - UK• Lead TQM (Total Quality Management) project which made full use of my analytical and broad-based business experience analysing business processes and develop service proposition from the ground up.
• Manage Software development and desktop support teams, document all systems including the production of Technical and functional design documents
• Stabilize Kerridge Software platform, eliminate single person dependency, move to mainstream vendor support
• Core team member of due diligence preparation process prior to transfer of ownership from local ownership to National Australia Bank acquisition
• Develop BCP & IT DR plan to satisfy NAB expectations