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Work Background
The Chemours CompanyDigital Marketing Strategist
Mar. 2023 - Jun. 2024Langhorne, Pennsylvania, United StatesI liaise between our business units and digital marketing execution, understanding the goals for our marketing programs and providing strategic guidance, while working closely with the regional and brand Marketing Communications Consultants to gather business requirements and develop campaign strategy with a digital-first mindset.
DemandGenClient Engagement Manager
Aug. 2018 - Jul. 2020Langhorne, Pennsylvania, United StatesAs Client Engagment Manager, I work directly with DemandGen’s clients to understand their objectives, needs and challenges, and build and maintain relationships with key stakeholders across the organization. I help guide clients’ projects to successful completion, build client satisfaction and advocacy, identify opportunities among accounts and develop comprehensive account plans.
DemandGenManaged Services Onboarding Director
Aug. 2018 - Jun. 2020Langhorne, Pennsylvania, United StatesResponsible for the development and implementation of best practice process documentation and job aides, as well as client onboarding within DemandGen’s Managed Services sector. While working this position, I project managed the overall onboarding process using self built tools and developed guidance and documentation within each new client ecosystem.
DemandLabProject Manager
Jan. 2018 - Aug. 2018Jenkintown, Pennsylvania, United StatesTasked with developing internal processes as part of our PMO, and managing individual projects for our clientele.
DemandGenProject Manager
Dec. 2016 - Dec. 2017Langhorne, Pennsylvania, United StatesMy primary goal was to drive quality products and deliverables of all DemandGen services to enterprise clients by utilizing a strong knowledge of process and best practices within Eloqua and Marketo products. As a PM, I worked within the Professional Services organization to implement and deliver projects for new and existing clients. I managed work through DemandGen’s developed production process, and I proactively managed resource needs from multiple Services teams to deliver on time, within scope and within budget.
DemandGenCampaign Manager
Oct. 2013 - Nov. 2016Langhorne, Pennsylvania, United StatesAs a Campaign Services Manager, I work directly with a diverse group of clients offering levels of experience to understand their needs and goals. As part of our Campaign Execution Services Team, I provide a strategic campaign framework for our clients to help them develop, implement and enforce workflow processes. I review client requirements, campaign requests and verify specifications to ensure the best campaign quality. I have extensive knowledge of campaign generation, execution tactics and best practices, to help the client achieve campaign success.
Mondo-IT StaffingAccount Director
Nov. 2012 - Jun. 2013Center City, Philadelphia PADeveloped partnerships with key assigned accounts and connected talent with these organizations through contract, contract-to-hire, and full time employment. Recruited and developed exceptional talent for upcoming and ongoing projects.
Market Resource PartnersAccount Manager
Sep. 2007 - Nov. 2012Center City, Philadelphia PADeveloped and executed collaborative and strategic marketing campaigns for some of the largest technology companies in the world. Created and maintained long and short-term engagements, target market development, qualified lead generation, partner and prospect management services. Grew client base through sound account management and execution of the company’s operational processes. Collaborated with client organizations, partnered with US and UK Sales Managers, assisted in training and management of 25 Account Executives and managed an Assistant Manager. Primary point of contact between the firm and a set of client organizations.
Progressive Business PublicationsAssistant Branch Manager
May. 2005 - Aug. 2007Bensalem, Pennsylvania, United StatesManaged an office of over 50 employees, trained new hires, oversaw Internship Program, taught Sales Certification School and sculpted employees for quality control purposes. Created motivational strategies in order to run a unique office environment, boosting sales. Performed aspects of Human Resources, including hiring, terminations, and layoffs. Met and surpassed weekly, monthly, quarterly and annual branch goals consistently. Conducted daily sales audits and rewarded representative or enforced disciplinary actions. Compiled client feedback information for upper level management and editorial team. Troubleshot and corrected technical problems throughout a complex computer system.
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