Kevin Casillas

Customer Success Specialist @AUTOPAY

Technical Support AgentCall Center Supervisor🎓 StudentParalegal⚖️ LegalFinanceEducationTutorCall CenterCustomer Support RepresentativeSupport SpecialistCall Center TrainerCustomer ServiceHelp Desk SupportClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistService Quality ManagerAssistantAdministrative AssistantPersonal AssistantOffice AssistantCopywritingTranslatorProfessorData Entry

I started as a customer service representative, due to my outstanding KPIs I was part of the application specialist team, handling direct customers request and communication to customers and Loan specialist, due to my results and good handling both internally and externally on the company I got to work with the cancellations team, working directly with lenders requiring cancellations or changes to the products associated with loans.

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