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Work Background
Innkeeper Martin House Inn
Greydon Hotel GroupInnkeeper Martin House Inn
May. 2024Nantucket, Massachusetts, United States
General Manager
Seadar Inn by the SeaGeneral Manager
Feb. 2020 - May. 2024
Consultant
GLG ConseilConsultant
Aug. 2018
Manager
Cracker BarrelManager
Nov. 2017 - Feb. 2020Greater St. Louis Area
Regional Vice President,
Sodexo USARegional Vice President,
Mar. 2011 - Apr. 2016Southern New England Accountable for $217 million in Revenue Dining and Facilities for Southern New England.  Successfully managed 55 business partnerships.  Actively trained, developed, and supervised 7 district managers.  Improved GP results for 2015 by $1.4 million.  Effectively handled conflict among upper management improving lateral communications and business relationships company-wide. As District Manager from 2011-2014  Independently responsible for 8-campus and 1-corporate dining account in North Dakota, South Dakota, and Minnesota.  Managed $19 million in annual revenues, consistently improving sales by more than 14% and enhancing margins by 4.5%.  Utilized effective communication and negotiation skills to secure solid client relations and increased Client Survey Participation to 100% on campus.  Participated in weekly financial reporting and budget development.  Served as Faculty Adviser for Emerging Leaders Program Cohort 9.  Developed bench marking to assess direct reports’ performances resulting in the promotion of  Involved in contract management of investment capital, annual rates, and amendments.
General Manager
Bon Appétit Management CompanyGeneral Manager
Jun. 2006 - Feb. 2011Saint Petersburg Responsible for overseeing $5million in annual revenues.  Developed partnerships with all schools by utilizing customized platforms to increase client satisfaction by almost 15% across the board.  Established strong business relationships with local vendors to supply farm fresh produce and seafood.  Performed Human Resource functions, including: recruitment, training, and employee relations.
Regional Director of Operations
Don Pablo'sRegional Director of Operations
Jun. 2005 - May. 2006Orlando, Florida Area Efficiently managed 8 restaurants with a combined annual revenue of $19 million.  Earned the top ranking in the company’s “Mystery Shopper Program” among scores and guest satisfaction.  Effectively recruited, hired, trained, and placed management to achieve companywide best in sales with an increase of 8% over concept baseline.  Exhibited strong employee development and training skills having 5 direct reports promoted to Assistant Managers and 2 to Assistant General Managers.  Cooperatively worked with the IT committee to implement and streamline best practices to improve operations.
District Manager
Cracker BarrelDistrict Manager
May. 1996 - Jun. 2005WV, NJ, MD, VA, KY Accountable for 7 restaurants, 840 employees, and an annual revenue of $26 million.  Appointed as Employee Coach for high performing fast-track employees and new district managers.  Facilitated “Trainer Meetings” and “Open Door Meetings” achieving increased staff morale and decreased turnover.  Directed Diversity Training Seminars to ensure compliance with government regulations.  Learned Analytical Critical Thinking & Problem Solving using the Kepner Trego Methodologies.

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