PT.Tricada IntronikSupervisor
Sep. 2018Bandung dan Sekitarnya, Jawa Barat, IndonesiaLed 10+ enterprise-level IT projects, ensuring 100% on-time delivery within budget.
Managed client relationships with Telkomsel and other enterprise clients, addressing pain points and
optimizing IT service management processes. Implemented structured project management methodologies (Agile, Scrum) to enhance efficiency and
risk management. Spearheaded process automation initiatives, reducing operational downtime by 30%.