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Work Background
AJ MadisonCustomer Experience Lead - Order Status
Apr. 2021 - Mar. 2024New York City Metropolitan Area
AJ MadisonCustomer Service Representative
Sep. 2020 - Apr. 2021
Crédit Agricole CIBAssociate
Jun. 2016 - Jul. 2020Greater New York City AreaManage expenses and invoice processing for an international investment bank, with focus on contingent labor, telecommunications, market data services, and subscriptions. Administrator of Vodafone Telecomm Expense Management system - ensure timely updating of employee information, new joiners, terminations, and update service information accordingly
Administrator of Prenax Subscription Management system - review and process invoices, requests for new publications, renewals of subscriptions
Process over 200 invoices/month including verifying costs in budgeting systems, receiving appropriate approvals from managers in Global IT, Support Functions, and various departments throughout the bank, entering into payment processing software, and transmitting items to Accounts Payable for validation and payment release
Produce monthly accruals for significant missed telecommunications expenses and ensure that budgets remain in line from month to month
Liaise with vendors, suppliers, and management, to ensure that changes, updates, and problems are resolved quickly and invoices are processed on time
Coordinate with Global IT budget team to be able to answer questions relating to allocations, accruals, and monthly adjustments to maintain budget targets and assist in preparing upcoming year budgets. Extract source reports for and manage several departmental dashboards via Microsoft Access and Excel
Michael Miller FabricsOffice Manager
Mar. 2014 - May. 2016Greater New York City AreaPerform receptionist duties, including managing multi-line phone system, distributing mail, responding to e-mails, organizing pickups through various shipping partners. Log and manage inventory additions to warehouse, manage list of items to be discontinued, weekly updates on inventory of items on promotional sale, and monthly updates of items that are discontinued each month. Monitor sales orders to remove overcommittments of items that are to be discontinued. Create production orders for warehouse team, and manage list of items to be re-ordered and distribute to Production team.
CommuniKids NYAdministrative Assistant
Feb. 2013 - Mar. 2014New York, NY
GroupM WorldwideClient Finance - Accounts Receivable
Apr. 2010 - Jul. 2011
GroupM WorldwideFinance Associate - Interactive Specialist
Aug. 2007 - Mar. 2010
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