Cristian Valenzuela - Technical Account Manager, Dataverz

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Network Power<100 people

Roles

🔥50%

Startup Founder

💸50%

Marketing

✔️50%

Geos

🇩🇰50%

Denmark

Work Background

DataverzTechnical Account Manager

Feb. 2023Copenhagen, Capital Region, DenmarkI work with clients to ensure the optimal application of our solution for their specific needs. My responsibilities include bridging the gap between the technical team and clients, managing client relationships, providing technical support, and aiding in the development and implementation of effective strategies to increase product adoption and client satisfaction. I am committed to creating rewarding experiences for clients and contributing to the successful execution of our mission to make workplace introductions smarter and more impactful

SPARX logistics Logistics Supply Chain Specialist

Jan. 2021 - Feb. 2022Chile• Respond to customers with a sense of urgency to provide an excellent customer experience • Perform outreach activities including cold calls, e-mails, LinkedIn communication, conference calls, and video meetings with prospects and existing customers. • Understand and present pricing proposals and presentations to potential customers. • Manage the sales process and customer information in Cargo Wise System. • Target and successfully achieve sales goals and Key Performance Indicators (KPIs) as defined by management. • Develop understanding of organizational structure, service offerings, and be able to identify which department, service, and solution best fits a customer’s need • Collaborate with, support and respond to internal teams and departments with customer related needs and issues related to pricing, accounting, legal, claims, operations, etc. • Coordinate shipments with exporters, truckers, and carriers. • Prepare billing package, bill file, email/mail to clients.

ECU WorldwideInside Sales Specialist

Jan. 2017 - Dec. 2021Chile●Manage the team towards achieving quarterly and annual targets. ● Maintain client relations to build excellent reputation for service and produce repeat business. ● Analyze market needs, develop account strategies and convey to chief responsible personnel. ● Propose new products to clients using entire data sources to prepare and conduct optimum presentations. ● Increase accounts revenue and identify fresh business opportunities adhering to a given budget structure. ● Identify account distribution and resolve void issues. ● Interact regularly with top ten accounts related to monthly volume.