Kyle Crabtree

Senior Program Manager, Learning & Organizational Development @SS&C Technologies

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As a Senior Program Manager in Learning & Development at SS&C Technologies, Kyle Crabtree has successfully implemented various training programs that have significantly improved employee performance and productivity. He has also streamlined the learning process by integrating advanced technologies and methodologies. His leadership and strategic planning have been instrumental in fostering a culture of continuous learning and development within the organization. Kyle's initiatives have not only enhanced individual skills but have also positively impacted overall business performance.

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Work Background

SS&C AdventPrincipal Program Manager, Learning & Organizational Development

Mar. 2024Jacksonville, Florida, United States Developed and administered employee engagement feedback programs and team advising for over 3500 employees resulting in increased retention and higher productivity among groups.  Established an internal Learning & Development consulting initiative, tailoring over 30 curated learning tracks to meet specific business goals resulting in a 30% increase in employee productivity and a 20% reduction in turnover rate.  Aided in the creation of a global mentorship program that has seen over 500 people take part in the first year.  Orchestrated the company's quarterly rewards and peer recognition programs with over 30% of employees participating.  Curated and facilitated more than a dozen different live development courses for hundreds of employees.

SS&C AdventSenior Program Manager, Learning & Organizational Development

Nov. 2023 - Mar. 2024Jacksonville, Florida, United States · Hybrid

SS&C AdventGlobal Organizational Development Manager

Apr. 2022 - Dec. 2023Jacksonville, Florida, United States The Global Organizational Development Manager is an experienced, hands-on Learning and Organizational Development professional who is passionate about helping people to learn and grow and who will proactively influence a culture of learning. This multi-faceted role oversees programs aimed to support every level of the organization to become more effective at engaging, inspiring, and coaching employees to perform at their best.  Essential Functions of the Role and Task Highlights Include:  Strategic Planning: Combines institutional knowledge with industry insight to lead change and avoid reactivity.  For this, I am assessing existing processes and policies, documenting functional gaps to be addressed during the development and implementation of analytical adult learning theory projects that improve operational processes and initiatives  Development of Learning Professionals: Provides guidance and training to global team members on ways of increasing their contribution to the purpose, objectives, and values of the organization.  Therefore, I have systemized business plans by collaborating and advising Senior Leaders on various challenges and opportunities directed toward organizational effectiveness. In addition, design, implement, and iterate sustainable talent systems and workflows.  Create Infrastructure and Oversee Organizational Effectiveness: Create sustainable systems and workflows for operations of the business that impact employee engagement, development, and effectiveness.  Accelerate business growth by utilizing needs and gap analysis, focus groups, corporate goals found through research, and Kirkpatrick's four levels of evaluation to propose or enhance training curriculums for employees

SS&C AdventSenior Global Talent & Organizational Development Specialist

Oct. 2018 - Apr. 2022Jacksonville, Florida AreaIn this role, I design, implement, and foster data-driven solutions that support a global organization. Focal Points Include:  Driving employee engagement and directing employee recognition programs  Determining organizational initiatives based on data and delivering effective and impactful employee training. Highlights of my role:  Conducted role briefing (HSM) and discussed benchmark internal/external profiles and assessment criteria with the hiring manager, acting as a discipline/regional talent expert, both internally and externally, for multiple internal roles.  Determined organizational opportunities through data and qualitative insights and assessments and defined change management processes to improve business performance and develop an equity-driven culture throughout the organization.  Instituted appropriate metrics and tracking mechanisms to build accountability, measure results, evaluate trends, and optimize the impact of organizational development strategies, including developing reports and recommendations for decision-making.

Slingshot, IncDirector of Employee Engagement

Feb. 2017Mobile, Alabama Area✔️Executed employee discussions and programs based upon individual employment arcs while facilitating feedback to key stakeholders through regular meetings to determine the effectiveness of recruiting plans and implementation. ✔️Orchestrated and implemented a complete Talent Management overhaul based on skills assessment and designed and subsequently led an 18-month employee development program to increase career development. ✔️Collaborated with the executive team in identifying and addressing workforce needs to accomplish key business objectives; part of the responsibilities included developing and overseeing the HR practices handbook and policy implementation.

Slingshot, IncDirector of Recruiting

Feb. 2015 - Feb. 2017Mobile, Alabama Area✔️Developed strategies for extracting top talent through acquisition tactics and delivery of quality in response to customer business needs and operations; also identified passive and non-passive candidates and provided recruiting reports. ✔️Implemented and coordinated tactical recruiting plans to achieve clients' talent objectives while leveraging strong project management abilities to instill best practices and propose enhancements to internal procedures and processes. ✔️Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias while sourcing, recruiting, and onboarding over 200 employees, ranging from entry-level to executives.

Slingshot, IncSales & Leadership Manager

Jan. 2014 - Feb. 2015Tuscaloosa, Alabama Area✔️Responsible for ensuring every team member was immersed in the Slingshot culture by exemplifying a positive attitude and growth mindset that inspired, coached, and led my team to achieve their goals and hit our targets. ✔️Established strategies for extracting top talent in sales through acquisition tactics and delivery of quality in response to customer business needs and operations; identified passive and non-passive candidates and provided recruiting reports. ✔️Attained and exceeded net profit goals by capturing new business, optimizing workforce productivity, efficiency and workflow, and maximizing effective process control to fuel both staff and client satisfaction and loyalty.

Exchange 202Chief Momentum Officer

Aug. 2017 - Sep. 2018Mobile, Alabama Area📌As the CMO of The Exchange, my focus is driving growth in membership, facilitating relationships between members of the community, managing day-to-day operations of the business, and providing support. ✔️Created and implemented strategic plans so that the organization could quickly ingest all kinds of specialized new skills; this involved awareness and growth of the brand and its value to the community. ✔️Successfully provided executive management oversight to maintain and continually enhance brand and corporate image through cross-functional collaboration and cooperation among the business ecosystems. ✔️Ensured that the company continued to explore new areas for opportunity and that it had the right degrees of innovation momentum.

Alpha Tau Omega FraternityLeadership Consultant

Jun. 2012 - May. 2014Indianapolis, Indiana Area✔️Provided leadership, coaching, and strategic consulting for our fraternity while constantly traveling to 22 chapters comprised of over 1,000 undergraduate men in 6 states ✔️Designed development and training plans for members based on career aspirations and development needs ✔️Direct liaised between the National Fraternity and each chapter; educated chapters on risk management and National Fraternity Policies and Procedures

Troy UniversityEvent Management: Technical Director

May. 2008 - May. 2012Troy, AL✔️Attended concept meetings, scenic design layout, equipment management, and scheduled staff and volunteer teams, budgeting, and delegating key responsibilities. ✔️Managed budget, project costs, and contracts; negotiated contract bill rates and coordinated with stakeholders on all aspects of the project. ✔️Focused on technical insertion of new capabilities and technologies into existing event architectures.

Peace CorpsOffice of Private Sector Initiatives Intern

Jun. 2011 - Aug. 2011Washington D.C.✔️ Worked with this event's communications, marketing, and fundraising aspects and assisted with raising nearly $500k for advancing the Peace Corps mission.