LIQUENT, a PAREXEL® CompanySenior Project Manager
Dec. 2019 - Dec. 2020Decentralised (Home Based)Returned to Parexel to provide leadership and direction to critical internal project work supporting key Regulatory Information Management (RIM) business changes.
Duties included:
• Responsibility for the RIM New Product Introduction (NPI) and Service Transition program for SaaS product delivery, interfacing with the software development SAFe process and collaborating with IT, engineering and professional services functions.
• Led risk management of product release issues, redefined the RIM NPI & Service Transition process for risk mitigation creating smoother transition to RIM services with a reduction in client complaints.
• Managed software and infrastructure delivery issues, using problem-solving skills to lead engineering and IT through timeline and resource profile redefinition and communication with senior executive stakeholders.
• Partnered with Product Management in building product introduction roadmaps.
• Owned the sales forecast scenario planning, partnering with the Business Development team to define the RIM operations program relating to client SaaS implementation projects.
• Assumed responsibility and leadership role for Project Management team as backup of Senior Director, managing day-to-day tactical delivery issues and using strong business acumen to direct the PM team in developing strategic project documentation, processes and tools. A unique experience to highlight for this role was using my product development and project delivery experience to look across the end-to-end solution offering and identify risks within business processes for the change to a SaaS offering from an on-premise product, resulting in the opportunity to lead a cross-company effort to realign the product development, IT development, professional services and business services requirements and associated delivery timeline, minimising the impact on the business and customer success.