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Otis College of Art and DesignSr. Lecturer (UX/UI)
May. 2024Los Angeles Metropolitan AreaTeaching in the undergraduate product design department, I teach a User Interface and Products: PRDS-345-C. A foundational skills in UX, UI, and product prototyping including concepts from UX, UI, App Design, systems design, and product prototyping. The studio course helps students grow digital knowledge and helps them build their digital portfolios through Figma. Developed a 16-week curriculum including lectures, workshops, activities, and project based projects that give students real world, design studio experience.
ArtCenter College of DesignAdjunct Associate Professor
Jan. 2023Pasadena, California, United StatesTeaching in the undergraduate graphic design department, I teach a VxD1 - Fundamentals in UI. a foundational skills in UX, HCI, and web design including concepts from UX, UI, Web Design, HTML/CSS/JS, Webflow, and systems design. The course helps students grow digital knowledge and helps them build their digital portfolios through webflow. Developed a 14-week curriculum including lectures, workshops, activities, and project based projects that give students real world experience.
DesignlabSr. UX Design Mentor + Short Course Curriculum Author
May. 2022Los Angeles Metropolitan AreaMentoring Design Students who are learning through DesignLab and looking to improve their skills. Providing design critique, industry tips, career advice, and participating in the design community. Mentoring for Short Courses, UX Academy Foundations, UX Academy. Curriculum architect and content author for a 4-week Advanced Usability and Accessibility course launching on June 3rd 2024. Responsible for SME expertise, curriculum planning, lesson plans, asynchronous learning materials, Figma/FigJam exercises, and instructor how-to materials. Applying design education method to help deeping student knowledge about usability and accessibility.
Bttr.Product / Sr. UX Design Consultant
Oct. 2021 - Dec. 2023Los Angeles Metropolitan AreaSupported the Allē App and Allē.com in the iteration of a new products and existing systems. Lead Product & Sr. UX for feature development for local marketing, rewards program, and admin customer acquisition platform by Abbvie. Supported multiple software design squads ranging from teams of 5 to 25 developers. Collaborated with multiple teams in building design solutions and iteration via prototyping, UX best practices, and IxD strategy, and much more for moving the product from beta in to general release. Admin Squad team formation from Jan 2023 - Oct 2023. Helped grow team from 3 to 9 with UX onboarding materials, team charter development, UX Admin vision prototypes, and application improvements.
1. Lead Quarter / Quarter reduction in Customer service calls. A 15% reduction in customer service response time from ~0:2:48 mins to ~0:2:10 mins. 2. Reduced customer service worker platform complaints by improving critical workflows, involving customers in feature development, and improving the pipeline of customer complaints to the broader product team. Helped Bttr with New Business including working with small collaborative teams (3-5 designers) in producing speculative prototypes and RFP decks. Designed high fidelity prototypes and design systems for short animation and video based pitch solutions. 1. Helped increase consulting billings by 2% y/y while replacing a major consultant client 2. Supported UX team (8 to 15 UX designers) with thought leadership, UX design best practices, and design thinking methodologies.
adplist.orgMentor
Aug. 2021Los Angeles Metropolitan AreaAn educator and mentor helping support designers and finding ways to improve our knowledge and experience sharing because great user experience should be scaled and shared by all that are involved. Join me excited to help.
Chris R Becker DesignFreelance Product Designer / Sr. UX Consultant / Design Education
May. 2021Greater Los Angeles AreaA Product / UX Design consultant with years of leading creative teams as well as a design classrooms. By building a process every company and designer can solve challenging problems and drive success for their users and businesses. Chris R Becker Design brings design thinking workshops and creative strategies that can help any company or creative team grow their skills and build great products. A versed product designer and educator who is committed to agile and prototyping first methodologies allowing teams to create collaboratively and improve their output to build software that is useful, usable, accessible, and delightful for users. Currently working with a startups. • Storyhouse.la (DirectTV Rewards Program) • Edmit.me
• Growic • OSU robotics
• Deutsch (Snapple.com)
• Kering Luxury Goods Company
• Ben Reamer Design Accepting project work.
2UProduct Design / Lead Curriculum Architect (UX/UI)
Sep. 2018 - May. 2021Greater New York City Area2U/Trilogy Education Services is preparing students for high-growth careers in the Digital Economy. We create and manage skills-based training programs that are university-run, student-tested, and employer-approved. Developed and designed a 24 week bootcamp that is taught taught around the world (USA, Canada, Australia) with the world's leading universities, including Northwestern School of Professional Studies, UC Berkeley Extension, and Columbia and University of Toronto and Monash University and 25 + partners. Product 1: 24 week part-time UX/UI Bootcamp • Spearheading the conception and development of the 2U/Trilogy Education Services: UX/UI Curriculum. • Co-managed a team of 10 curriculum engineers, learning designers, editors, visual designers, and QA. • Establish best practices in lesson plan development, style guides, learning materials, and coding techniques. • Provided leadership within the organization and external partners on all matters related to UX/UI. Sustained 3x to 4x growth moving the product from 1m in 2018 to 13 m in 2020. Developed and designed a 16 week semester UX/UI Bootcamp in partnership with Netflix and HBCU - Norfolk State University. Managed a small team (5 ppl) to produce world class curriculum that looks to help be a catalyst for improving people of colors access to tech.
UCLA ExtensionLead Instructor
Aug. 2018 - Feb. 2019Westwood, CAThe UX/UI Boot Camp at UCLA Continuing Education is competitive, 24-week programs that train students for high growth careers in the Digital Economy. Offered on campus, The UX/UI Boot Camp support student success through graduation and job placement. Worked with 28 students through UX + Design thinking processes, User Interface design for web and mobile applications, and basics of front end development. Lead a Team of 2 TAs and student support staff to advance student into growing technical fields.
Trilogy EducationProduct / Curriculum Manager
Apr. 2017 - Sep. 2018New York, United StatesTrilogy Education Services (acquired by 2U in 2018) was a Continuing Education Program Manager (CEPM) whose mission is to empower universities to transform the lives of students by preparing them for high-growth careers in the Digital Economy. We create and manage skills-based training programs that are university-run, student-tested, and employer-approved. trust Trilogy to help their students meet the needs of the Digital Economy. • Spearheaded the conception and development of the Trilogy Education Services: UX/UI Curriculum. • Brought the UX/UI Bootcamp from 0-1 in (~7 mths) also taught the first version of the bootcamp at UCI in 2017
• Develop and wrote detailed lesson plans for instructors and university partners to use during teaching a 24 week bootcamp. • Lead a small team of curriculum designers (x2) and FE engineers (x1) on the creation of content. • Stay abreast of tech trends and create content to meet demands of UX/UI industry including new prototying tools (Adobe XD + Figma). • Provided Subject matter expertise (SME) technical guidance on industry-based best practices. • Conceived of new ideas for more effectively enhancing student learning. • Provided senior leadership to junior developers via training and code reviews. • Established best practices in lesson plan development, style guides, learning materials, and coding techniques. • Assist in decision making around new program development. • Provide thought leadership within the organization and external partners on all matters related to UX/UI.
• Helped scale the UX/UI curriculum from 1 to 8 universities in its first 1.5 years. Taught at UCI, UC Berkeley, UCLA, UT Austin, George Washington, Georgia Tech, University of Denver, University of Minnesota, and growing. • Iterated curriculum and helped train instructors.
PacktAuthor/Instructor - UX Design (online video) + Learn HCI
Apr. 2016 - Sep. 2020London, United KingdomPackt is the leading UK provider of Technology eBooks, Coding eBooks, Videos and Blogs; helping IT professionals to put software to work. I have produced an online UX for Developers course and am currently in the process of developing 3 more UX online courses due out in Dec 2017. • Devised course outlines, created lectures and slide decks as well as resources and lesson plans.
• Recorded video course, wrote scripts, did voice over. • Wrote a book: Learn Human Computer Interaction
• Illustrated the book with content relevant to the learning sections. • Developed and created activities and hands on learning opportunities through out the text.
• Worked with international editors, technical editors, and tight production timelines.
UCLA ExtensionInstructor
Jan. 2014 - Aug. 2019Greater Los Angeles AreaAdjunct Professor - Design Thinking - DESMA X / ART X 481.55
User Experience 1: Survey - DESMA X 481.99AF
Design thinking II - ART-X 481.55A
UX/UI Bootcamp Created lesson plans, lectures, work shops, and assignments. Manage class time, determined learning outcomes and associated social and technological advancements relevant and important to the User Experience and Design profession. Mentored students through learning and design thinking methodology in order to push creativity, designerly ways of knowing and rapid prototyping to meet demands of the modern design world.
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