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Work Background
CitiSenior Vice President Product Management
Oct. 2013new york, new york• Strategic IT partner to Citi’s Compliance and Risk teams.
• Direct requirements, timelines, testing, and project implementation for Citibank's eCommunication surveillance platform.
• Lead a geographically diverse team of business analysts and QA testers, fostering collaboration across regions.
• Successfully implemented projects focusing on monitoring emails and chats in 37 languages using character matching and Natural Language Processing software.
• Managed project scopes and timelines for 35 project cycles, ensuring client goals were met on time and within budget.
• Streamlined User Acceptance Testing (UAT), allowing for faster time to production.
• Developed reporting showing direct impact of each release to the end users.
Self PublishedAuthor
Dec. 2019 - Dec. 2019Author and Illustrator of the children’s book “The Boy Who Built to 10”
My Best AngleCreator
Jan. 2016 - Mar. 2016Greater New York City AreaiPhone application for taking automatic selfies
Morgan StanleyBusiness Analyst
Apr. 2013 - Sep. 2013• Represented Retail Compliance and Risk clients as an IT business analyst.
• Analyzed business needs, recommended optimal solutions, and authored requirements documentation.
• Managed project scopes and timelines, ensuring adherence to client needs.
RBC Wealth ManagementAssistant Complex Manager
Feb. 2012 - Apr. 2013• Managed relationships between revenue-generating employees and the Legal and Compliance Department.
• Reviewed trading activity, correspondence, and compliance issues for 75 employees.
• Approved outgoing wires from client accounts
• Obtained New York State Life/Accident & Health Agent License to approve client insurance policies.
Morgan Stanley Smith BarneyManager - Compliance Examiner
Jun. 2008 - Feb. 2012• Coordinated and led audit teams conducting simultaneous branch exams across different geographic locations.
• Drafted reports and presented branch achievements and deficiencies to management.
Morgan StanleyGlobal Compliance Analyst
Jun. 2006 - Jun. 2008
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