Saima Khan

Customer Support Specialist

Call CenterAppointment SetterCustomer ServiceAssistantData EntryPersonal AssistantDatabase CoordinatorOffice Administrator

Tell me about yourself “I bring over 10 years of experience in customer service and hospitality, having worked with globally recognized companies like Emirates as a Senior Airport Customer Services Representative and many 5 star hotels as a Guest Relations Front Office In these roles, I gained extensive experience in providing exceptional service to diverse clientele, managing high-pressure situations, and ensuring smooth operations. I developed strong skills in handling passenger needs, resolving issues quickly, and maintaining a calm and professional demeanor in dynamic environments. At Sheraton, I excelled in building rapport with long-term customers, which taught me the value of personalized service and attention to detail.

People also viewed

Creative Coach and Professional Development Educator @The Creative Playground

United StatesSoft Skills TrainerResearcher+2 tags

ITSA II @Amazon.com

Co-founder @Route Investments

✨ Business OwnerBanking & Capital MarketsB2B+12 tags

Julianne Fiastro

Senior Advisor, Programs and Operations @Maryland Lottery & Gaming Control Agency

ConsultingMarketingC-level Executive+7 tags

Mayra Hernandez

Print Specialist @Staples

Eduardo Hurtado

Gerente @Inseal

💼 C-level ExecutiveSecurity

Powertrain Finance @Tesla

🧑‍🔬 Engineer🧨 Consulting🏦 Finance

Project Manager

Startup FounderEngineerFounder+3 tags

Stefan Petrović

Social Media Manager @BC FMP Belgrade

Copywriting🏐 SportsMarketing+1 tags

Feedback from Saima’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Operations Manager

ICY Dubai Club , Fairmont HotelOperations Manager

Oct. 2023 - Nov. 2024United Arab EmiratesArtist Events Music - Dance - Food - Drinks Cooperate Events Private Parties

Reservations Manager

CLUB BLU DUBAIReservations Manager

Jun. 2021 - May. 2023V Hotel by Curio CollectionClub Events Lounge Reservations Senior Hostess Up selling Tables Handling Complain Stripe Account Web Payments

Reservations Manager

Conrad DubaiReservations Manager

Nov. 2020 - May. 2021Dubai, United Arab EmiratesReservations Hostess On Flood up selling

SAS EK Lounges

EmiratesSAS EK Lounges

Jan. 2014 - Oct. 2020Dubai, United Arab EmiratesLounge Service First and Business Welcoming Passengers Skywards Profile’s Official Handling Flights Change Seat Allocation Disruption Upgrades ( Miles and Paid upgrades) Profiling Customer Experience Customer Satisfaction Customer Experience

Ex Senior Airport Sevice Agent

EmiratesEx Senior Airport Sevice Agent

Jan. 2014 - Jun. 2020United Arab EmiratesFront Desk Service Check In Gates Boarding Arrival Coordinator SAS service Transfer Service Disruption

Guest Services Manager

Demi Entertainment Multimedia InternationalGuest Services Manager

Dec. 2008 - Dec. 2013DubaiHandling Reservations worldwide Timeshare Credit Bank Transfers Transactions Client Satisfaction Loyalty Program

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Saima on Intch

Assistant

536877 people

21

Visual Designer

16

Customer service specialist

15

Human Resources @ UB Greensfelder

AssistantOffice Administrator

103592 people

21

Visual Designer

16

Seeking

16

Clerk @ Hazel Hawkins Memorial Hospital