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Work Background
Critical MassVice President Human Resources
Dec. 2023 - Aug. 2024Critical Mass is an Omnicom Precision Marketing Group company. In partnership with the Chief Talent Officer, manage the HR function and strategic direction and planning for the Global Talent function, ensuring alignment with organization’s culture, values, and objectives. Oversight for three directors and their HR business partners across eight US locations. Impact: Evaluated and revised multiple HR processes for increased efficiency. Instrumental in defining, implementing, and streamlining the Return to Office strategy. - Identify opportunities to enhance employee development strategies through productive, collaborative conversations with key stakeholders and leadership teams across the US. - Serve as a strategic partner to global and local leaders with respect to managing internal conflicts, advising on development opportunities and resolving complex employee relations issues - Work with cross-functional teams to identify top tier talent and devise development, retention, and engagement strategies.
- Provide on-going support and coaching to career developers while looking for opportunities to enhance current Critical Mass’ programs and policies - Educate employees on appropriate interpretation of policies and programs as well as communicate any updates or changes Learning & Development.
- Represent the US HR team, supporting the development, growth and successful delivery of Human Resources programs with an eye on driving employee engagement, morale, and performance.
CrederaSenior Director, Head of Human Resources
Jan. 2022 - Dec. 2023Dallas-Fort Worth MetroplexCredera is an Omnicom Precision Marketing Group company. Collaborative member of executive leadership team, driving strategic planning, direction, and goal setting aligned with key objectives of large, multinational organization. Impact: Revamped Performance Management process for matrix-based consulting agency. Directed the implementation of Culture Amp. Scaled organization from 450 to 2500 EE globally. - Set standards governing recruiting and onboarding, training and career development, employee relations, compensation, benefits planning, and more. - Developed and implemented organizational HR policies and departmental practices and procedures while ensuring compliance with federal, state, and local legislation.
- Directed new-hire recruiting and onboarding, developed and deployed training and career development programs, approved salary structures / wage schedules, and negotiated benefits packages. - Displayed sound decision-making skills to evaluate and select HR-related vendors / service providers.
OmnicomHuman Resources Executive
Nov. 2020 - Aug. 2024United States
CrederaDirector of Human Resources
Nov. 2020 - Jan. 2022Addison, Texas, United States
HumCap Experts in PeopleHR Consulting Director
May. 2019 - May. 2020PLANO, TX Scope: Initially hired as consultant. Promoted to senior consultant and then HR Consulting Director. Advised business owners, executives, and senior management leaders. Demonstrated impeccable leadership to develop and supervise team of 7-10 consultants. Efficiently coordinated portfolio of 100+ clients. Built, maintained, and leveraged strong client relationships. Fostered trust with benefit brokers. - Met tactical HR needs by offering HR consulting services to diverse client base spanning broad range of industries. Collaboratively worked to plan and implement organizational best-practices.
- Directed oversight of HRIS implementations, including multi-state employers. Managed successful transition processes. Constructed custom training programs for employees and client base.
- Cultivated culture of high-integrity and transparency. Ensured reliable metrics tracking and reporting to quickly identify tends and establish recruiting goals to meet business needs.
- Analyzed new venture integration while partnered with executive leaders to pinpoint effective strategies and drive positioning alignment. - Championed change through successful development and implementation of client organizational structures. Aided clients with reorganizations and workforce reductions.
- Conducted think-tank sessions to ensure targeted delivery of metric-driven goals, as well as advance strategy development for increased client base and employee retention. - Empowered employee development via constructive coaching, training, and guidance. Initiated consult on matters related to employee relation issues, conflict resolution, and performance management.
HumCap Experts in PeopleSenior HR Consultant
Dec. 2017 - May. 2019
HumCap Experts in PeopleHuman Resources Consultant
Sep. 2015 - Dec. 2017Plano, Texas
Homeland HealthCareHuman Resources Generalist
Aug. 2011 - Sep. 2015Allen, TXResponsibilities included recruiting for all levels / positions within the organization, benefits administration, FMLA reporting, bi-weekly payroll, HRIS administration, employee event coordination, EEO-1 reporting, OSHA reporting, Worler's Compensation administration, employee relations, new hire orientation and other assigned projects.
RealPage, Inc.Human Resources, Project Specialist
Apr. 2009 - Aug. 2011Carrollton, TexasResponsible for various Human Resources Projects: Implementation and maintenance of on-line company store, assisted with the annual salary and review process, weekly new hire orientation (including audit of all paperwork), implementation and maintenace of e-Verify (including multiple I-9 audits), assisted with the planning and execution of multiple employee events (including $100K+ Global United Way Campaign), as well as many other Human Resources related projects.
StonebridgeHuman Resources Generalist
Aug. 2000 - Dec. 2001Addison, TexasEmployee relations with mulit-state/multi-site responsibilities (including: employee assistance counseling, exit interviews and identifying trends, internal employee investigations, counsel management on employee disciplinary and procedure issues, response to EEOC and state UEC, management of the employee and salary review process, and coordination of employee communication programs and events), assistance with employee benefit administration, management of immigration process and liaison with attorneys, as well as special projects determined by management.
HCC InsuranceHuman Resources Director
Feb. 1998 - Aug. 2000Addison, Texas
Enterprise Rent-A-CarGroup Human Resources Supervisor
Jan. 1995 - Feb. 1998Dallas/Fort Worth Area
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