Critical Mass is a digital experience design agency with a focus on giving clients a competitive edge by creating compelling customer experiences. As Group Director of Program Management, Betsy H is responsible for overseeing the planning, development, and execution of various programs. She ensures that all projects are delivered on time, within scope, and within budget, while maintaining the highest quality standards. Betsy's role involves coordinating with different departments, managing risks and issues, and leading her team towards achieving the company's strategic goals.More...