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Work Background
BreakLine EducationBreakline Participant
Feb. 2024BreakLine is an education and hiring initiative designed to prepare high performers from all backgrounds for careers in technology. The program combines intensive, graduate-level classroom instruction with hands-on workshops and professional networking.
Pfauhaus ConsultingAI Systems Integration Consultant, Data-Informed Marketing Optimization
Sep. 2023United StatesEnabled transformative improvements in data usability and cost efficiency for health record management and analytics thereby facilitating immediate, clinically applicable insights from large-scale health records without compromising privacy or methodological soundness.
Utilized Python for data aggregation; integrated OpenAI's GPT models and leveraged Databricks and Azure ML Studio for advanced prompt engineering and comprehensive data analysis.
Spearheaded analytics projects using Python libraries (Pandas, SciKit Learn, NumPy) combined with AI technologies (LLaMA, Claude, Microsoft Copilot, Google Gemini) for in-depth data insights and automation.
Enhanced online visibility and user engagement using analytics and SEO tools; developed marketing materials and strategies leveraging AI tools like Midjourney and StableDiffusion/ComfyUI.
Analyzed diverse datasets from Kaggle, Data.gov, HuggingFace, employing Databricks and Azure for scalable data science solutions; applied advanced statistical methods to inform strategic decisions.
Directed prompt engineering workshops for varied audiences, including nonprofits and community groups, enhancing their tech capabilities; pioneered the use of LLMs in the nonprofit sector to boost engagement.
Developed and implemented AI solutions tailored for rural Northern California, addressing unique challenges and ensuring accessibility and impact in low-resource settings.
Lassen Community CollegeStudent Services Manager, Marketing & Communications, Instructor
Jul. 2022 - Jul. 2023Susanville, California, United StatesTeaches business, AI, MS PowerBI, and CIS courses; developing curriculum in AI applications.
Conducts community-education training sessions on solving complex problems with generative AI tools and prompt engineering.
Achieved significant recruitment improvements through targeted advertisement strategies informed by data analytics and A/B testing (25% increase in enrollment YOY, 360+% increase in organic/unpaid social media engagement). Uses Python to develop proprietary data science and machine learning tools to measure and improve outcomes in marketing and student recruitment.
U.S. Department of Veterans AffairsProject Manager
Jul. 2017 - Jan. 2021Achieved VA-Case Blackbelt, demonstrating advanced skills in project management and process optimization.
Managed a major project to revamp SharePoint for a large regional operations center overseeing approximately 35 hospitals and 450 community-based outpatient clinics.
Led the initiative to clean up and enhance SharePoint functionality, significantly improving data accessibility and collaboration across facilities.
Spearheaded a critical project that involved gathering requirements for a substantial software patch.
Facilitated the integration of two independent legacy Electronic Medical Record (EMR) systems, enhancing system interoperability and patient data management.
Managed an initiative focused on error-proofing the release of information processes.
Implemented changes that resulted in nearly a 100% reduction in reportable findings, greatly improving data security and compliance.
Western Carolina UniversityGraduate Research And Teaching Assistant
Aug. 2015 - Dec. 2019Led a GIS project utilizing Python and SQL to collect and analyze data for a bond measure proposal.
Focused on infrastructure improvements under the complete streets initiative in North Asheville.
Gathered extensive geographic and demographic data relevant to the proposed project.
Employed Python for data processing and SQL for database management, ensuring accurate and efficient data analysis.
Created detailed visualizations to illustrate the potential impact and benefits of the complete streets project.
Utilized GIS and AI tools to develop maps and charts that clearly communicated complex data to a non-technical audience.
Presented findings and justifications for the bond measure to key stakeholders.
Engaged with Western Carolina University, Asheville City Council, Asheville on Bikes, Asheville Department of Transportation, Land of Sky Regional Council, and the Metropolitan Planning Organization.
Successfully communicated the value and necessity of the project, aligning diverse groups towards a common goal.
Provided critical data-backed justification for the bond measure, influencing decision-making processes.
Contributed to a broader understanding of the project’s benefits, fostering community support and collaboration.
ScoutsPageStartup Consultant (Design and Usability)
Apr. 2014 - Jan. 2016Greater San Diego AreaWeb design, vector graphics, UX, navigation, linkbuilding, content marketing, Lean/Agile business processes, A/B testing
BeesWax WebsitesOwner
Jan. 2014 - Jan. 2017Asheville, North Carolina AreaUsed Etsy's API for data-driven web development customization startup, enabling Etsy sellers to generate instant, standalone websites with a user-friendly CMS.
Implemented a social media engagement strategy underpinned by data analytics for analyzing engagement metrics and user behavior.
Enhanced SEO through content marketing and inbound link management, employing search query analytics to optimize content strategies.
Conducted SEM and social media marketing campaigns, integrating data analysis for targeting and performance optimization.
Achieved targeted newsletter campaign success with open rates 2+ times the industry average and click-through rates 10x industry average, using Python for data analysis and A/B testing.
Managed full-scope project planning with an emphasis on data-driven web development and usability, leveraging Python for site analytics and user experience optimization.
Directed strategic content marketing and investor presentations, integrating customer service automations and billing systems using Python for efficiency and accuracy.
Applied Lean/Agile business processes, including A/B testing with Python for continuous improvement.
Collaborated with a local non-profit to launch a corporate-social responsibility program to assist non-profits in building e-commerce websites.
Self EmployedAI Solutions Architect -- SEO
Feb. 2013 - May. 2021Utilized data analytics to drive effective affiliate marketing strategies, significantly boosting revenue through targeted campaigns.
Specialized in SEO optimization, improving website visibility and ranking on search engine results pages.
Innovative Use of Early AI Tools for Content Creation:
Employed early AI text-spinning tools to enhance content uniqueness, aligning with Google's SEO algorithms for better search results.
Generated increased ad impressions and revenue through strategically crafted, AI-enhanced written content.
Created Python-based custom tools to analyze and predict Google trends and featured snippets, informing content strategy and SEO tactics.
Leveraged these tools to stay ahead of search engine trends, optimizing content for maximum online visibility and engagement.
Applied principles of prompt engineering in SEO and content creation, even before the advent of generative AI models.
Developed innovative methods to craft search engine queries and content prompts, leading to improved search rankings and user engagement.
Capitalized on a deep understanding of the "Attention Is All You Need" paper to ethically optimize content for Google's featured snippets. This approach, rooted in a sophisticated grasp of large language models (LLMs), significantly amplified ad impressions and affiliate link revenue. Utilized a blend of technical acumen and strategic SEO practices to align content precisely with evolving search engine algorithms, driving enhanced visibility and profitability.
U.S. Department of StateDiplomat: Vice Consul
Sep. 2009 - Jan. 2014Mumbai Area, IndiaManaged a comprehensive metrics portfolio at the U.S. Consulate using Python and Excel, tracking and analyzing visa approval rates, overstays, and demographic trends to inform policy decisions and operational strategies.
Developed automated tools for efficient processing and reporting of visa application data, including findings of ineligibility, contributing significantly to internal reviews and enhancements in visa policy development.
Curated and managed automated facial recognition databases for identity verification.
U.S. Department of StateDiplomat: Political/Economic Officer
Jul. 2009 - Sep. 2011SudanCarried out U.S. policy objectives, as directed by Congress and the Secretary of State. Authored Sudan section of the 2010 annual Congressional Human Rights Report, the 2010 Congressional Report on International Religious Freedom, and the 2010 Congressional Labor report.
Led the localization of the Ushahidi platform, a crowdsourced reporting and GIS tool, for use in monitoring Sudanese elections and referenda.
Adapted the software to meet local linguistic and cultural nuances, ensuring effective community engagement and accurate data collection.
Employed the localized Ushahidi platform to document and map public observations of voter interference.
Enabled real-time reporting and geographic visualization of incidents, providing a transparent and accountable election monitoring process.
Worked within a multi-stakeholder project framework, collaborating with local communities, election officials, and international observers. Ensured that the technology was accessible and user-friendly, facilitating widespread adoption and impactful use during the election period.
Contributed significantly to enhancing transparency and fairness in the electoral process through effective technology deployment.
US NavyCTI1 Petty Officer
Jan. 2003 - Jan. 2009Fort Gordon, GeorgiaPlayed a key role in testing and developing an NLTK (Natural Language Toolkit) based prototype for English-Arabic machine translation, enhancing communication and intelligence efforts.
Contributed to algorithm refinement and linguistic database expansion, improving translation accuracy and efficiency.
Utilized automation tools to efficiently manage and maintain relational databases, ensuring data integrity and accessibility.
Streamlined data processes, facilitating smoother data operations and quicker access to critical information.
Employed advanced network analysis techniques in signals intelligence operations, identifying and interpreting key communication patterns.
Played a pivotal role in developing and refining an Arabic machine translation system, significantly enhancing communication and intelligence efforts.
Focused on enhancing cross-cultural communication accuracy, vital for intelligence operations and diplomatic interactions.
Actively contributed to the refinement of translation algorithms and the expansion of linguistic databases.
Improved translation accuracy and efficiency, crucial for reliable intelligence gathering and analysis.
Utilized automation tools to manage and maintain multilingual records effectively within databases. Ensured high data integrity and accessibility.
Streamlined data processing procedures, enabling smoother operations and quicker access to multilingual data.
Enhanced the efficiency of global communication systems within the Navy’s intelligence framework.
Employed advanced network analysis techniques within signals intelligence, focusing on multilingual communication patterns.
Facilitated the deciphering and interpretation of key international communications for strategic insights.
Leveraged technical and global/cultural expertise to contribute significantly to the gathering and analysis of international intelligence.
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