Requests
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Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
Work Background
Logical PositionExecutive Account Manager | SEO Campaign
Nov. 2024
Logical PositionSenior Account Manager | SEO
Jun. 2022 - Nov. 2024-Established Top Performer
-Mentor / Trainer
-Outstanding Retention Rate
Platform Capabilities (not limited to)
Moz
SEMrush
GA4
ScreamingFrog
Ahrefs
Google Search Console
WordPress, Shopify, Squarespace, Big Commerce, Wix
Logical PositionAccount Manager | SEO
Jun. 2019 - Jun. 2022
ModagraficsAccount Manager
Aug. 2018 - Jun. 2019Rolling Meadows, Illinois
CareerBuilderAccount Manager/ Business Relationship Manager
Dec. 2016 - Aug. 2017Rolling Meadows, IL• Self-motivated with strong time management skills and demonstrated ability to set goals and achieve priorities.
• Ability to manage multiple tasks, function well under pressure, delegate effectively, and remain positive and constructive under stress
• Proven to be skillful in providing data and performance metric
• 104% retention with given book of business, while developing new relationships with incoming business
• Enhance partnerships through high-level overview of accounts, to maintain a strong faith in the service
• Consult with Human Resource Directors to find solutions in their current hiring process
• Work closely with other departments to assure our clients are compliant with both federal and government laws and regulations
• Maintain a consistent day-to-day workflow in managing over 120 accounts
• Exceeded quarterly goals for duration of employment
• Training clients in both face-to-face and virtual seminars on software systems
• Convert inactive business into active accounts, retain, and create and maintain client relationships through account management/leadership Business Process Improvement
Cross-functional Team Leadership
SAP Products
AffinityXWebsite Development/Consultant /Trainee Advisor/Project Management Lead
Feb. 2015 - Dec. 2016Elgin, Illinois• As the primary point of contact for clients and internal development/copywriting teams in website development, I simultaneously supported multiple projects from inception to completion providing marketing support and integration, as well as building website content.
• Trained and counseled both team members and external clients in website design & customization, SEO, SEM and online reputation management
• Collected key business information by conducting interviews and identifying what was critical to client’s business. Refined interview process, ultimately reducing interview time by 50%.
• Resolved client conflicts ensuring that product satisfaction was met or exceeded and proactively identified potential project issues and delays. • Appointed as primary contact for escalations, as well as all graphic, content and client overall campaign QA.
• Developed new processes and strategies that streamlined workflow with internal teams ensuring timely delivery of product to clients. Met or exceeded Service Level Agreement (SLA) at 98%.
• Successfully launched Local Listings, IDEA Custom Logo Solutions and Domain Website Cultivation initiatives growing client’s business visibility and generating new revenue stream for the company.
• Earned recognition from multiple clients/peers/management for exemplary end product and customer service.
• Challenge ideas/initiatives and offer constructive resolutions • Manage front end website development and SEO for each client in my book of business. Business Process
Budgeting
E-commerce
Dex One Corp.Digital Marketing Manager
Jan. 2014 - Dec. 2014Schaumburg, IL• Successfully completed Emerging Leaders Development Program; a comprehensive
training program specializing in multi-media marketing concepts, CRM systems, multiplatform
product line and digital reputation
• Sharpened prospecting skills, including the ability to engage in high-level cold calling
to qualify and close new accounts
Daily HeraldMultimedia Account Manager
Mar. 2013 - Feb. 2015Arlington Heights, ILMy position as a Multimedia Account Executive allowed for strengthening of my time management, business relationship building, critical thinking, and strategic campaign design skills, inclusive to my rapport of specialties. It was an account executive role in every sense of the title. Beginning with a general book of business and prospecting for new clients, along with the ability to consult with business owners and marketing decision makers, is a renowned daily occurrence. I had the capability as an independent representative to implement and create personalized multimedia marketing campaigns, through print and digital media, as well as event sponsorship communications.
With my time at Daily Herald, I had grown the revenue in my territory tremendously through long-term contract renewals, gained trust of my customers through the proper implementation of media platforms and customized campaigns, and brought in new business through new and innovative digital marketing.
Specialties in Digital Marketing Strategies:
Site-Retargeting through ad display
Demographic, Geo-Targeting, and Habitual Targeted Email Campaigns
Social Media Management
Online Reputation Management
Display Advertising Print Campaign Building
ROS, RON, ROC Targeting
Google Analytics
Cache Processing
PIXEL view thru process and reporting
Responsive Websites
Mobile Geo-Zoned Targeting
SEO/SEM
Onsite & Offsite Optimization
Campaign Development and Management Interests:
Learning Systems
Creating Workflows
Initiating New Developments
AutoSourceAccount Manager
Jun. 2011 - Jul. 2012St. Louis, MOAs an account rep for a classified auto magazine, daily projects included monitoring dealership inventory, attention to special events and sales, vehicle feature updates and photography, package upgrades, and editing and proofing of all advertisement, within a given territory. Worked face-to-face with used auto dealership owners and their team of skilled marketing specialists to grow my knowledge of targeted demographics and location relevant to their core market.
*Only preferred vendor in partnership with SLADA (St. Louis Automotive Dealers Association) *Cosponsors to the St. Louis Auto Show Charity Gala
Engage CreativeAdministrative Assistant
Jan. 2010 - Dec. 2011Lombard, ILHandle all inbound calls from clients and customers in a professional manner for a
privately owned advertising firm.
• Delegate all aspects to each project to appropriate department
• Proactively manage project completion to meet deadlines
• Checks general mail box voice mail messages and route accordingly
• Greet guests, vendors and accept mail
• Maintain office environment keeping it clean and organized
• Handle incoming mail; sorting mail accordingly/delivery of express mail
• Process UPS/FedEx shipping labels as requested
• Troubleshoot problems and issues with office equipment
• Utilize Excel, Outlook, Word, and Power Point
• Complete research for all departments
• Coordinate all client meetings and manage Executive Level schedules
Education
Aug 2002
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